Company is good , hotel service was poor. No urgency at check in, poor attitude…
Company is good , hotel service was poor. No urgency at check in, poor attitude from staff member when checking out and valet parking for collection of vehicle was confusing. I would think twice...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re really sorry to hear your hotel stay didn’t live up to your expectations. We’d really appreciate it if you could leave a hotel review, as this feedback is really valuable for other travellers when selecting a hotel for their next trip.
To leave a hotel review, simply visit the link below to view your online itinerary and select ‘Review Your Hotel’ on the right hand side (note you’ll need your itinerary number and email address to view your online itinerary).
Find itinerary online: https://www.wotif.com/user/finditin
If you need to escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.
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11 years ago
go go go!
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11 years ago
System was easy to follow and use. Accommodation was clean and pleasant.
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11 years ago
The former format was easier to compare many hotels.
The former format was easier to compare many hotels.
Wotif Australia
Wotif
11 years ago
Thanks for your feedback.
While we know you miss the old way we compared hotels, our new design brings many new features and great deals that we were previously unable to offer to our customers. We really hope you’ll give our new design another go. If you’d like more information, please visit http://www.wotif.com/promo/new. For assistance booking online, just visit https://www.wotif.com/service/.
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11 years ago
I was really used to the old format, so I'm not really used to the new…
I was really used to the old format, so I'm not really used to the new one yet which has actually resulted in a loss of business for you because it has prompted me to start using things like...
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11 years ago
easy,convenient site to use to book accomodation.
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11 years ago
A very nice place. It's kind of an upscale motel. We had a pleasant stay.
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11 years ago
Really happy with the booking & response , customer service second to none
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11 years ago
YEH! Very good deal, everthing went well.
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11 years ago
The new site seems very user - friendly for booking. I'm hoping it will all…
The new site seems very user - friendly for booking. I'm hoping it will all go as smoothly as usual when we arrive at our accommodation.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
