Good quality product but missing a torque bit. Company promised to send one in the post but never did.
Finance
Window Security Solutions
3 years ago
Thank you for the feedback.
Sorry that you never received the screw bit you requested from us – such small parcels have been known to get lost in transit before.
Unfortunately, we were unaware you did not receive the missing part. Had we known we would have re-sent the replacement part to solve this problem.
I mostly dealt with Artur, such a Gentleman, the whole team have done such a awesome job.
I cannot thank Artur enough for his patience with getting all the details absolutely 100% spot on.
I have...
Excellent service. Order followed up by a phone call just to chat about size, measurements etc to make sure the security window is made correctly. Informed about delivery all the way. Would recommend.
Customer service in order process was very good to help with ordering correct item.
제품 리뷰
0
공유
신뢰할 수 있는 고객
3 years ago
구매일: 09/12/2021
Good service, Barry is very nice and professional
제품 리뷰
0
공유
AC
Allen Corbet
3 years ago
구매일: 22/12/2021
Window Security Solutions에 대한 Allen Corbet의 의견:
Your representative, Tim, was extremely helpful and patient as I was very concerned about the right fit for the window bars which I had to fit myself. The bars arrived within a few days of ordering...
