The Luxury Travel wrap is excellent. Would recommend the product.
Sarah at Willow Cashmere replied by email when I asked for info on colours available.
Gift wrapping service was excellent and worth...
Easy to order, order arrived promptly and the travel wraps I ordered are beautiful and excellent quality. I had already bought a black and a purple one and have used them on aircraft and in hotels...
OK, so who doesn't love a cashmere wrap - wonderful. I have already purchased from this company a few years ago and was just as delighted. This was a present to myself for the coming colder months...
They send the wrap after 8 days and I had to send a mail twice.
The item arrived in a plastic bag and not in a box.
Why?
Sarah
Willow Cashmere
5 years ago
We are so sorry for your negative review. We did email to explain that on this occasion and due to an unexpected staff quarantine situation, the parcel would arrive a little later than usual. We sent the parcel after 8 days but usually try and send within 2 days. We did send the wrap out in a plastic pouch instead of a box, as we hoped this would make the shipping a little quicker. I do hope you will consider us again and thanks for your positive comments about our travel wraps.
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Sarah
Willow Cashmere
5 years ago
Many apologies again for your comments, we did explain that due to staff quarantine, the wrap would be sent out a little later than usual. We are sorry you were unhappy with the plastic pouch instead of box, we hoped this would make the shipping a little faster.
