The men who came were on time and very kind. Thank you.
I have recommended you to Mrs. Masefield.
Andrew
West London Gas Ltd
9 years ago
Thank you for your feedback and for your recommendation! At West London Gas we regard such recommendations very highly and see them as a compliment and a recognition of the service we are always trying to deliver.
They did a great job replacing my old boiler. They were able to do the work a few days after me giving the go ahead. They were really professional and fitted the new boilers to a high standard. Their...
Service excellent. Not a bargain but very solid and reliable.
Andrew
West London Gas Ltd
9 years ago
Thank you ....and always good to hear we deliver an excellent service, something we pride ourselves on at West London Gas; you have been a valued customer of ours now for many years.
Boiler replacement carried out very efficiently, many thanks
Andrew
West London Gas Ltd
9 years ago
Fantastic to hear! At West London Gas we recognise that replacing a boiler can seem daunting, however we always try to have the work booked in, completed as efficiently and as hassle free as possible....especially when time matters!
Thank you for your feedback and further to our telephone conversation earlier today we apologise that you did not feel you got the full benefit of our service.
As discussed, at the time of the engineers visit, he could find no faults with the boiler other than it getting a bit older and probably scaled to a degree; there was most certainly no issues with regards safety. We sometimes come across intermittent faults such as yours and are careful not to replace parts in the hope of solving a problem or in fact telling you to replace the boiler when it still appears to be working within the manufacturers specification. We would most certainly have returned immediately if the problem had become more persistent or the boiler had failed.
However, you have informed me that you have recently replaced your boiler with a new high efficiency boiler and I am in no doubt that you will see the benefits of your new boiler and most certainly save money in the long term.
Kind Regards
Andrew
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Andrew
West London Gas Ltd
9 years ago
Thank you for your feedback and further to our telephone conversation earlier today we apologise that you did not feel you got the full benefit of our service.
As discussed, at the time of the engineers visit, he could find no faults with the boiler other than it getting a bit older and probably scaled to a degree; there was most certainly no issues with regards safety. We sometimes come across intermittent faults such as yours and are careful not to replace parts in the hope of solving a problem or in fact telling you to replace the boiler when it still appears to be working within the manufacturers specification. We would most certainly have returned immediately if the problem had become more persistent or the boiler had failed.
However, you have informed me that you have recently replaced your boiler with a new high efficiency boiler and I am in no doubt that you will see the benefits of your new boiler and most certainly save money in the long term.
Thank you for your feedback; always good to hear. At West London Gas we are always mindful that heating is essential at this time of the year, so we always try and accommodate you in the most efficient way we can.
Despite having so many problems with our boiler, the guys at West London Gas were dedicated into working out our particular problem and coming forward, working hard for us to finally get our boiler...
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Andrew
West London Gas Ltd
9 years ago
Thank you for your feedback, and great comments, always warmly welcomed at West London Gas
Local, reliable and efficient domestic Gas Safe Registered engineers. -Boiler servicing, repairs and maintenance -Free quotes -Express boiler replacement service -C/heating Power Flushing -Gas Safety Certificates- Landlord Certificates and Services.
Local, reliable and efficient domestic Gas Safe Registered engineers. -Boiler servicing, repairs and maintenance -Free quotes -Express boiler replacement service -C/heating Power Flushing -Gas Safety Certificates- Landlord Certificates and Services.