We have not actually been on holiday with Wendy Wu Tours as yet but if the holiday is as good the booking process we are in for a great holiday in China. Knowledgeable and efficient staff.
Jimmy McLean
Wendy Wu Tours
19 hours ago
That's wonderful to hear and thanks so much for your 5 star review. Please give us a call if you have any questions regarding your tour, our team are always happy to help!
Many thanks,
Jimmy, Wendy Wu Tours
I tried to book online but the English Heritage discount code would not work, so I had to phone instead. The booking process was quick and they had all my information that I had entered onto the...
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Jimmy McLean
Wendy Wu Tours
1 day ago
Oh dear, sorry for the initial inconvenience, we'll get that looked at straight away. Really pleased the that the booking process was quick, but do let us know if you have any questions regarding your tour. Many thanks, Jimmy, Wendy Wu Tours.
Very helpful and knowledgeable staff. Was very patient with all our questions and provided us with answers and suggestions.
Jimmy McLean
Wendy Wu Tours
5 days ago
Thanks very much! Do let us know if we can be of any help or if you have any questions regarding your forthcoming tour.
Kind regards, Jimmy, Wendy Wu Tours
Very helpful and profesional when dealing with enquiries .
Efficient in responding to requests.
Easy to talk to and very approachable.
Gives you confidence in the company you’re dealing with. ...
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Jimmy McLean
Wendy Wu Tours
5 days ago
And we look forward to taking you to Japan! Do let us know if you have any questions, our team is always happy to help.
Many thanks,
Jimmy, Wendy Wu Tours
Very quick replies to questions. Very straightforward booking process by phone
Jimmy McLean
Wendy Wu Tours
6 days ago
That's great to hear and thanks so much for your review. Please let us know if you have any questions regarding your tour. We're always happy to help.
Thanks, Jimmy, Wendy Wu Tours
Following on from a Wendy Wu Roadshow, I decided to book a tour. Very easy process and efficient team
Jimmy McLean
Wendy Wu Tours
7 days ago
Thank you for your 5 star review. It is wonderful to hear that you found the roadshow inspiring enough to book with us, and I am very pleased that the booking process proved straightforward and efficient.
I will be sure to share your feedback with the team, as they always appreciate knowing that their efforts have made a positive impression. We look forward to welcoming you on tour and are here to assist with any further queries you may have in the lead-up to your departure.
Kind regards,
Jimmy, Wendy Wu Tours
I'm basing this review on the booking process. I found responses to queries, and I had quite a few, were dealt with promptly and clearly. There seemed to be no problem with asking a lot of...
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Jimmy McLean
Wendy Wu Tours
7 days ago
Thank you for taking the time to share your experience of the booking process. It is particularly encouraging to hear that your queries were met with prompt and clear responses, as we believe no question is too small when it comes to planning a tour.
I am very glad that Joe made such a positive impression. He is a valued member of our team, and I will make certain that your kind comments are passed on to him personally. He'll be delighted!
We are very much looking forward to welcoming you on tour in March next year. Should you think of anything else in the meantime, please do not hesitate to contact us.
Kind regards,
Jimmy, Wendy Wu Tours
Good advice through online virtual meeting with Q&A afterwards.
Prices for what they provide seem reasonable.
Very informative and helpful
Jimmy McLean
Wendy Wu Tours
7 days ago
Thank you for your review. I am pleased to hear that you found the virtual meeting informative and that the Q&A session afterwards helped to address any points of interest.
It is also good to know that you feel our pricing represents fair value for what we offer. We always aim to be transparent about what is included, so that our guests can make a well-informed decision before booking.
Your kind comments about the team being helpful are much appreciated, and I will be sure to share them with those involved.
Please do not hesitate to contact us if you have any questions regarding your tour.
Kind regards,
Jimmy, Wendy Wu Tours
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
