We ordered two water to go bottles, which were fine. We ordered the larger active bottles and thought they were included in the free filter offer as the website allowed and accepted the code stated....
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Dave Shanks
Water-to-Go
3 years ago
Hi Gavin,
as you have realised, the free filter was an introductry offer for the 60 cls active only. As we want you to be happy with the product and the error appears genuine, we shall send you a twin pack of filters .
Regards
The Water to Go team.
GH
Gavin Halliday
3 years ago
Amazing customer service received the filters sent as a good gesture the next day. In line I've ungraded the review to five stars. Thank you so much.
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구매일: 04/03/2023
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Feefo 인증됨
3 years ago
I had to raise a query and the customer service was exceptional. Successfully used bottle for recent trip to Morocco.
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