Walt Disney Travel Company 리뷰

Dear Guest,

We are sorry to learn of your challenges experienced when contacting our Disney Experts. Our calls are very important to us and we regret to learn of the extended wait times when contacting us to make your reservation. Please know that we make every effort to take all Guest calls as soon as possible.

Guest feedback is an integral way to review our service levels and we would like to thank you for providing us your comments. We look forward to welcoming to Walt Disney World Resort soon.

Kind regards,
Meg

Dear Mr Austin,

Thank you for your feedback.

We are sorry to hear you experienced challenges when attempting to book your Walt Disney World Resort holiday on our website. We are glad to see that you were able to confirm your booking with us. With reference to your baggage allowance, we would like to clarify that allowances can vary and is dependent on the airline carrier. As such we encourage our Guests to check with the airline directly for specific baggage rules. However, we would like to thank you for your feedback on this matter and we will certainly share this with our web development team to review ways in which we can improve our service levels.

We look forward to welcoming you to Walt Disney World Resort next year.

Kind regards,
Meg