Van Meuwen 리뷰

We are truly sorry to learn the service towards your order was not good. We aim to provide the best for our customers and so sorry this has not been the case. If you have time, we would love to know how we can improve moving forward and would like to thank you for your feedback on this. Kind regards, Hannah Van Meuwen Customer Care

Thank you for your kind feedback towards your plug plants arriving quickly however, so sorry they have arrived in poor condition. I have popped you an email this afternoon and hope to resolve promptly. Kind regards, Hannah Van Meuwen Customer Care

We're very sorry to hear about your experience and completely understand your disappointment. We’ve since contacted you directly to help resolve this, as it’s certainly not the standard of service we aim to provide. We appreciate your feedback and are reviewing this issue with our courier to help prevent delays like this in the future—especially where live plants are concerned. Your comments have been passed to our team for further review, and we hope to restore your confidence in Van Meuwen going forward. Kind regards, Hannah Van Meuwen