Customer service was excellent - helpful and friendly. The product was delivered super fast to my country town location.
However I will see what they say about the remote - I will judge them on...
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Vanessa
Universal Fans
1 year ago
Thanks for your feedback and we’re sorry to hear of this issue. The good news is you have an optional manufacturer in home warranty where an electrician can attend and resolve for you. Or you can liaise with us directly so we can help by contacting us at https://universalfans.com.au/contact-us/ if you have not yet done so. We’re of course very happy to hear the fan is good and that you were very happy with our service.
We needed 2 ceiling fans for our lounge and dining areas. Spoke with Peter, who discussed with us our needs, size of rooms etc, and then offered a number of options. Peter seemed very clued in to...
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구매일: 24/10/2024
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JE
Jeff
Feefo 인증됨
Gooseberry Hill
1 year ago
Universal Fans에 대한 Jeff의 의견:
Ordering was straightforward and product arrived in reasonable time.
제품 리뷰
Vanessa
Universal Fans
1 year ago
Thanks for your feedback and we’re sorry to hear you encountered some issues with this unit. It’s one of our entry level exhaust fans at an affordable price point and provides an airflow up to 240 m3/hr. It also offers an in-home warranty through the manufacturer, for any issues encountered during warranty which it sounds like you may have accessed once. It’s very unusual that yours has failed a few times and if you’d like us to try and assist, please contact us https://universalfans.com.au/contact-us/ and we’d be more than happy to.
