Extremely knowledgeable and helpful. We nutted out the whole extraction system and they even suggested a fan 1/3 the price of what I was looking at as it better served my purpose. Don’t see that much...
Online purchase was smooth. The stock wasn't on hand so I needed to wait a few weeks for delivery. As this was the case I was offered the opportunity to change my order to an available item. I was...
Showroom staff offered helpful advice on the right model for my cramped space and patiently answered my many questions. They also helped me arrange collection from the warehouse to meet tight time...
would have been nice if salesperson indicated air flow of this fan. there was a demo model running but a number of fans were running at the same time so it felt like there was sufficient airflow from...
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Product
Universal Fans
1 year ago
Thank you for sharing your feedback. We're sorry to hear that the Fanco Sanctuary DC fan isn't meeting your expectations for airflow. While this fan provides a higher-than-standard airflow, reaching approximately 11,176 m³/hr, we understand that different factors can impact its performance in your space.
To help ensure optimal performance, please consider the following:
1.Fan Size and Room Size – Is the fan appropriately sized for your room? A fan's effectiveness can be influenced by the size of the space it’s in. If the fan is positioned in the area where you spend most of your time (e.g., above the bed in a bedroom), it should provide sufficient airflow.
2.Ceiling Height – If your ceiling is higher than 2.7 meters (about 8.9 feet), the airflow may not be as noticeable, especially in larger rooms. In this case, installing an extension rod to lower the fan could help improve the air circulation.
3.Fan Mode – Ensure the fan is set to the Summer mode, which maximizes airflow. If it's on Winter mode, the airflow will be directed upwards and won't provide the cooling effect you're looking for.
4.Location of the Fan – If the fan is too close to a wall or in a corner, it could obstruct the airflow. Make sure the fan has enough space around it to circulate air effectively.
If you've checked all these factors and still feel the fan is underperforming, please reach out to us. This model is covered by warranty, and we'd be happy to assist further.
We appreciate your feedback and hope this information helps improve your experience with the Fanco Sanctuary DC fan.
