Underfloor Parts is a family-run business supplying high-quality underfloor heating solutions since 2008.
서비스
4.8
/5
5
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3
2
1
138
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3
152
지난 1년 간 점
모두 355개의 리뷰 보기
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Feefo 인증됨
23 days ago
Good service
EFFICIENT, ARRIVED PROMPTLY AND A COMPETITIVE PRICE
0
공유
DB
David Burton
Feefo 인증됨
26 days ago
Underfloor Parts에 대한 David Burton의 의견:
Pipes and mats
Great service, very helpful
Sonia
Underfloor Parts
26 days ago
Thankyou for your positive feedback! We're glad to hear you had a great experience with our pipes ad mats. If you need further assistance or have any questions, feel free to reach out. We're here to help !
Kind Regards
The Underfloor Parts Team
0
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Feefo 인증됨
29 days ago
👍
Sonia
Underfloor Parts
27 days ago
Many thanks for taking the time to leave 5 star review
Kind Regards
The Underfloor Parts Team
0
공유
MC
Mark Coleman
Feefo 인증됨
GBR
1 month ago
Underfloor Parts에 대한 Mark Coleman의 의견:
Excellent had everything I needed
Sonia
Underfloor Parts
1 month ago
You're very welcome! we are glad we could help, all customer feedback is greatly appreciated.
Kind Regards
The Underfloor Parts Team
0
공유
TS
Tony Sharpe
Feefo 인증됨
GBR
1 month ago
Underfloor Parts에 대한 Tony Sharpe의 의견:
DPD courier is ****!
I think the company did a great job dispatching the items in a most timely manner and I would have received the parts next day had it not been for their courier DPD. What a fiasco! Advised delivery...
자세히 읽기
Sonia
Underfloor Parts
1 month ago
Many thanks Tony for your review, as mentioned in the email, your order was dispatched after the 2pm cut off time for same day dispatch
Goods would usually have been dispatched on the next working day.
Please note that our next working day service is an estimated delivery time frame provided by the courier. We do not offer a guaranteed delivery date, and once the goods leave our warehouse, it is beyond our control.
If you do have issues with DPD in your area then please let us know as we weren't aware at the time, we can dispatch using a different courier going forward.
Kind Regards
The Underfloor Parts Team
TS
Tony Sharpe
1 month ago
I REALLY DON'T THINK YOU HAVE READ MY COMMENTS PROPERLY AS YOUR RESPONSE MAKES NO SENSE!
0
공유
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Feefo 인증됨
1 month ago
Highly recommend.
Fast delivery as always and great products, items worked as expected.
Sonia
Underfloor Parts
1 month ago
Many thanks for taking the time to leave a 5 star review,
Kind Regards
The Underfloor Parts Team
0
공유
EZ
Eugeniu Zubcu
Feefo 인증됨
1 month ago
Sonia
Underfloor Parts
1 month ago
Many thanks for leaving 5 star feedback,
Kind Regards
The Underfloor Parts Team
0
공유
RC
Ronan Carter
Feefo 인증됨
1 month ago
Underfloor Parts에 대한 Ronan Carter의 의견:
Suoerb service
Super after sales support
Really helpful and responsive
Thoroughly recommended.
Sonia
Underfloor Parts
1 month ago
Thank you for your kind words! We're delighted to hear that you found our after-sales support helpful and responsive. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out!
Kind Regards
The Underfloor Prats Team
0
공유
GM
Graham Marshall
Feefo 인증됨
1 month ago
Underfloor Parts에 대한 Graham Marshall의 의견:
When is a delivery not a delivery.
DPD let you down. We received a window for delivery but were not aware that you had shown our billing address as out delivery address. When we tried to call the driver his phone was switched off....
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Sonia
Underfloor Parts
1 month ago
Many thanks Graham for your feedback, your delivery would have been dispatched using the delivery details provided by yourself at the time of ordering online which we only had one address on the invoice.
Unless requested by the customer DPD deliveries are not left, DPD don't usually call customers/neighbours, they will attempt delivery the first time if no answer they leave a calling card and take it back to the depot and will attempt delivering once more if no answer then it is returned back to us.
Please do not hesitate to contact us if you have any further issues.
Kind Regards
The Underfloor Parts Team
0
공유
SB
Scott Bowen
Feefo 인증됨
1 month ago
Underfloor Parts에 대한 Scott Bowen의 의견:
First class service
First class service, found exactly what I needed, ordering was easy and the part arrived next day.
Sonia
Underfloor Parts
1 month ago
Thank you for your kind words! We're delighted to hear you had a great experience and that your part arrived so quickly.
If you need anything else, feel free to reach out we're here to help !
Kind Regards
The Underfloor Parts Team
Underfloor Parts is a family-run business supplying high-quality underfloor heating solutions since 2008. With extensive industry experience, we offer a diverse range of products and expert advice to meet customer needs. Whether for homeowners or contractors, Underfloor Parts is committed to providing exceptional service and superior products tailored to your underfloor heating requirements.
Underfloor Parts is a family-run business supplying high-quality underfloor heating solutions since 2008. With extensive industry experience, we offer a diverse range of products and expert advice to meet customer needs. Whether for homeowners or contractors, Underfloor Parts is committed to providing exceptional service and superior products tailored to your underfloor heating requirements.