Both weekday and weekend property managers were responsive to every request.
Richard
UnderTheDoormat
3 years ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your fantastic review helps us work hard to deliver the best possible service everyday. We now look forward to welcome you next time for another fantastic stay.
Best Wishes, Sonali on behalf of UnderTheDoormat.
제품 리뷰
구매일: 11/05/2022
0
공유
CB
Cécile Baniere
Feefo 인증됨
4 years ago
UnderTheDoormat에 대한 Cécile Baniere의 의견:
Excellent tout était parfait
Richard
UnderTheDoormat
4 years ago
Cher client,
Merci infiniment pour votre commentaire. C'est un plaisir de lire que vous avez trouvé votre séjour parfait !
N'hésitez pas si vous souhaitez revenir sur Londres, nous serions ravi de vous accueillir de nouveau,
Cordialement,
Josef
Guest Experience Manager at
UnderTheDoormat
The concierges were attentive to our every need. Our room was spotless and everything was fresh and clean.
Richard
UnderTheDoormat
3 years ago
Dear Guest,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Very helpfull staff and extraordinary flat - as a family of 4, we would love to stay there again.
Richard
UnderTheDoormat
4 years ago
Dear guest,
Thank you very much for your kind review, I am delighted that your loved your stay with your family. We would love to welcome you back anytime in the future!
Best wishes and kind regards,
Josef,
Guest Experience Manager at
UnderTheDoormat
제품 리뷰
Richard
UnderTheDoormat
4 years ago
Thank you so much for your lovely feedback! We would love to welcome you again
Melissa and her colleagues were outstanding in their service to us and nothing was too much trouble in our month-long stay at 3 Sloane Gardens. Someone from nder The Doormat is always on site to...
자세히 읽기
Richard
UnderTheDoormat
3 years ago
Dear Guest,
We appreciate your feedback and thank you so much for taking the time to write such a great review. We are delighted to see that you enjoyed a pleasant stay in our home. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
제품 리뷰
구매일: 29/04/2022
0
공유
LC
Luca Ceretti
Feefo 인증됨
4 years ago
UnderTheDoormat에 대한 Luca Ceretti의 의견:
I already wrote and give details
Richard
UnderTheDoormat
3 years ago
Dear Luca,
We appreciate you taking the time to provide us with constructive feedback regarding your recent stay. Your comments are extremely important to us as they help us identify problems and improve our standards and services everyday. We would love to host you again next time you are in London and provide you with the great experience that most of our guests enjoy.
Best Wishes, Sonali on behalf of UnderTheDoormat.
제품 리뷰
구매일: 29/04/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
The stay was easy to book, check in and check out. The flat that we chose was perfect for our 3 night stay - close to the Tube and high street. Highly recommend.
Richard
UnderTheDoormat
4 years ago
Dear guest,
Thank you so much for your lovely review. I am delighted that you enjoyed your stay with us in London, and would love to welcome you back anytime in the future,
Best wishes and kind regards,
Josef,
Guest Experience Manager at
UnderTheDoormat
Super rien à redire personnel très agréable à l’écoute et facilitant. Nous sommes très satisfaits
Richard
UnderTheDoormat
4 years ago
Cher client,
Merci infiniment pour vos superbes commentaires ! C'est toujours un plaisir d'en recevoir et je suis ravi de lire que vous êtes très satisfait de votre séjour,
Nous serions heureux de vous revoir!
Cordialement,
Josef
Guest Experience Manager at
UnderTheDoormat
They met me on time and let us in. There were a few things that needed to be addressed and they did that. The flat was great! Spacious and had everything we needed. It would have been more helpful to...
자세히 읽기
Richard
UnderTheDoormat
4 years ago
Dear guest,
Thank you very much for your lovely words. It is always a pleasure to receive positive and constructive feedback. We would love to welcome you again anytime in the near future!
Kind regards,
Josef
Guest Experience Manager at
UnderTheDoormat
제품 리뷰
Richard
UnderTheDoormat
4 years ago
We hope you enjoyed the property! Thank you very much!
Since the moment you book a stay with them, they send you constant information via email. Everything is cristal clear and very well explained. The check in and check out processes were easy and...
자세히 읽기
Richard
UnderTheDoormat
4 years ago
Dear guest,
Thank you so much for your wonderful review. I am delighted to read it as we strive to deliver the best experience to all of our guests.
We would love to welcome you back anytime!
Kind regards,
Josef,
Guest Experience Manager at
UnderTheDoormat
제품 리뷰
Richard
UnderTheDoormat
4 years ago
Thank you very much for your detailed feedback. This is so important so we can share our guest experiences to owners. Please rest assured that we have taken notes of the cons, and will do our best to address them.