The delivery was two days late and delivered to wrong address!
I’m sure the product will be fine, just won’t go direct again.
Charlotte
Ultra Products
1 year ago
Thank you for your feedback, I'm sorry that your order was delayed by a day with our couriers, we always try to uphold our 'Next Working Day Delivery' promise.
- The Ultra Products Team
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Ultrasmooth Grout, natural grey
Cheapest on price. Delivered in 1-2 days. Easy to follow instructions. Watched a few utube videos 1st. We added extra water as we were grouting between cobbles and found it easier to spread. We also...
자세히 읽기
0
공유
RD
Rolf Depolla
Feefo 인증됨
GBR
1 year ago
Ultra Products에 대한 Rolf Depolla의 의견:
Great Product
After a lot of research weighing up Sika products against the Ultracrete I opted for the latter and was amazed at the speedy setting time and strength, rock hard within an hour! Now I'm walking the...
자세히 읽기
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Excellent product and delivery, highly recommended
Excellent product with fast delivery too - but you have to work fast once its mixed so prepare everything you need first like tools and water.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Good gear rubbish delivery.
The product is very good once you get used to it, be prepared for a fair bit of wash off especially on very uneven surfaces.
Main issue I had was DHL delivering first off at 8.30 pm, luckily it was...
자세히 읽기
0
공유
SG
Stephen Gough
Feefo 인증됨
GBR
1 year ago
Ultra Products에 대한 Stephen Gough의 의견:
Flowpoint is the dog’s beach balls!
Delivered quickly and efficiently.
But the best thing is the product. Flowpoint is excellent, simple to mix and so easy to use, and a thousand times quicker than hand pointing.
0
공유
CS
Chris Saunders
Feefo 인증됨
GBR
1 year ago
Ultra Products에 대한 Chris Saunders의 의견:
Poor delivery service
Order made 23rd September. DHL advised delivery will be 24th. It's now 29th and still no item has arrived. I feel DHL are letting ultra products down. However, customer service has been impeccable...
자세히 읽기
Charlotte
Ultra Products
1 year ago
Thank you for your feedback, we appreciate your patience while our couriers are a bit overwhelmed. If you have any issues with your deliveries in future please don't hesitate to get in contact, we are happy to contact the couriers on your behalf.
-The Ultra Products Team
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Great price, service not so good.
My order was not sent out on time, although purchased with Next Dy delivery.
I had to call to tell them it was not received.
Very abrupt staff on the telephone, and phone was put down at the end...
자세히 읽기
Charlotte
Ultra Products
1 year ago
I am sorry that you received service that you were not happy with, this is below the standard we expect and will be addressed. Your order did unfortunately slip the net and was missed, my apologies for the delay and any inconvenience this then caused.
-The Solseal Team
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Good product, worth the money
Ordering easy and prompt free delivery was great. Product looks far better that brush-in alternitives but you need to work quick as the open time is limited, especially in hot weather. Cant comment...
