TravelUp 리뷰

Good afternoon, Ms. Annan. Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you found our service thorough and appreciated the timely updates regarding your travel details—especially the boarding gate and check-in desk information. At TravelUp, we understand how important it is to have clear, accurate, and up-to-date information when traveling, and we’re thrilled to know that our efforts made your journey smoother and more enjoyable. Your feedback motivates our team to continue enhancing the travel experience for all our customers. Should you need assistance with future trips—whether it’s a quick getaway or a big adventure—we’ll be here to help every step of the way. Safe travels, and we look forward to welcoming you back to TravelUp soon! Warm regards, TravelUp.

Good evening, Mr. Ullmann. We’re truly sorry to hear about your recent experience and sincerely apologise for the frustration and inconvenience caused. At TravelUp, we pride ourselves on delivering excellent customer service, and it’s deeply disappointing to learn that we fell short in your case. We understand how important clear communication and transparency are, especially when it comes to refunds and ticket breakdowns. Not receiving a response to your emails is unacceptable and not reflective of the service we aim to provide. We would very much like to investigate this matter further and ensure it is resolved appropriately. Please email us directly at admin@travelup.com with the full details of your query, including your booking reference and any previous correspondence. Our dedicated team will be more than happy to assist you and provide a thorough breakdown of the refund offered. Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to restore your confidence in our service. Warm regards, TravelUp.

Good evening, Ms. Radiszewski. Thank you for your 5-star rating. Your feedback is appreciated. Thank you for your booking with us. Regards, TravelUp

Good evening, Mr. Rajbhandari. Thank you so much for your kind words! We’re delighted to hear that you found your experience with TravelUp to be no hassle, easy, reliable, and trustworthy—that’s exactly what we aim to deliver for every traveler. Your feedback means a lot to us and reassures our team that we’re on the right track. We truly appreciate your recommendation and look forward to helping you plan many more smooth and stress-free journeys in the future. Warm regards, TravelUp.