Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Topdeck Travel 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 6,764개의 리뷰 보기

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Feefo 인증됨

2 years ago

Friendly and Helpful!

Topdeck were really good to deal with when booking the trip. There were some issues with the website for the particular tour I was booking but a quick phone call and everything was sorted. There...

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Feedback Team

Topdeck Travel

2 years ago

Thanks so much for your review! Great to hear that you had an incredible Topdeck trip and an overall easy booking experience. Travelling through Morocco sounds fantastic, with a great Tour Leader and both the camel ride at sunset and dune climbing at sunrise sounds absolutely dreamy! Thanks for the Delve Deep: Morocco trip recommendation and we can't wait to see you on another adventure soon!

제품 리뷰

구매일: 24/08/2023

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Feefo 인증됨

2 years ago

Great trip!

Great knowledge of history, local sights, recommendations for where/what to do and great to keep the whole crew together on the trip!

Feedback Team

Topdeck Travel

2 years ago

Thanks for sharing your feedback about your awesome Get Social: Big European trip with us. We're stoked to hear that you had a knowledgeable Tour Leader and enjoyed traveling with a great group! We appreciate your input and hope to welcome you back for another great adventure with Topdeck soon!

제품 리뷰

Feedback Team

Topdeck Travel

2 years ago

Thank you for sharing your positive feedback about your great trip with us. We're delighted to hear that you appreciated our knowledgeable guides and enjoyed traveling with a wonderful group of people. Your suggestion about organizing rooming lists in advance is noted, and we'll work on improving this aspect for smoother check-ins. We appreciate your input and hope to welcome you back for another great adventure soon.

구매일: 12/07/2023

Helen McCulloch

Feefo 인증됨

2 years ago

Topdeck Travel에 대한 Helen McCulloch의 의견:

Great experience

Our trip leader was fantastic and made the whole experience so worthwhile. Our driver was also fantastic and did a great job navigating the narrow streets of Europe.

Feedback Team

Topdeck Travel

2 years ago

Hi Helen, Sounds like your trip was awesome, thanks to an excellent Trip Leader and a skilled driver who expertly handled Europe's narrow streets. Thanks for leaving your Get Social: Central Europe Highlights review and we hope to see you again soon!

제품 리뷰

구매일: 08/10/2023

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Feefo 인증됨

2 years ago

Wy was very knowledgeable and forthcoming. Had great energy and was inclusive for everyone.

Feedback Team

Topdeck Travel

2 years ago

It's fantastic to hear that your trip leader was knowledgeable, energetic and created an inclusive vibe. The locations and transportation, along with the curated experiences sound like they made a super memorable trip. Thank you for sharing your feedback!

제품 리뷰

구매일: 20/09/2023

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Feefo 인증됨

2 years ago

Amazing trip! Well organised, great locations, awesome activities and fantastic tour leaders and bus drivers!

Feedback Team

Topdeck Travel

2 years ago

Thanks for sharing your positive feedback. It sounds like your European trip was truly epic! We hope to see you on another Topdeck adventure soon!

제품 리뷰

구매일: 08/09/2023

Laura Robb

Feefo 인증됨

2 years ago

Topdeck Travel에 대한 Laura Robb의 의견:

Quick response and very helpful

I didn't book with TopDeck directly, but through a travel agent. But every time that I had questions TopDeck responded to my travel agent very quickly. When my trip was originally cancelled, it was...

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Feedback Team

Topdeck Travel

2 years ago

Hiya Laura, It's fantastic to hear that your Delve Deep: Jordan Trip was amazing and that you fell in love with the beauty of the country. Your Trip leader, seems to have added a lot to your experience with his knowledge and insights. Camping in Wadi Rum desert and witnessing the sunset sounds like an absolutely incredible highlight. Thanks for taking the time to leave your review!

제품 리뷰

구매일: 17/09/2023

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Feefo 인증됨

2 years ago

This was one of the best tours I've been on! Our Tour leader, Davide was so much fun to be around and made the whole experience very memorable.

Feedback Team

Topdeck Travel

2 years ago

It sounds like your tour had some fantastic inclusions and optional activities and that Davide, your Tour Leader, made it all the more memorable. Thank you for sharing your feedback from your Delve Deep: Italy tour and we hope to see you again in the future!

제품 리뷰

구매일: 27/08/2023

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Feefo 인증됨

2 years ago

Our tour guide, Kat was absolutely wonderful. She was knowledgeable, personable and fun to be around. She was cool under pressure and always had time for questions and a laugh.

제품 리뷰

구매일: 10/09/2023

Jacob Whaley

Feefo 인증됨

Kansas City, Missouri

2 years ago

Topdeck Travel에 대한 Jacob Whaley의 의견:

Our accommodations were downgraded multiple times with no reimbursement. Poor communication throughout trip. Disorganized payment structure for optional activities. If I could do it over I would do...

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제품 리뷰

구매일: 20/09/2023

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Feefo 인증됨

2 years ago

Average tour

Very average tour. Our manager was not interested in being there and you could tell. Our hotels were all nice but always very far out of town and the bus was wasn’t around only on our actual driving...

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Feedback Team

Topdeck Travel

2 years ago

Thank you for your feedback. We're sorry to hear that you were left disappointed with some parts of your tour. A member of our team has reached out to you via email as we'd like to look into this further. Thanks again for taking the time to leave your review.

제품 리뷰

구매일: 01/10/2023

리뷰 초대를 받지 못하셨나요?

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

Feefo 리뷰를 신뢰하는 이유는 무엇인가요?

Feefo에 대해 자세히 알아보기

Topdeck Travel 리뷰

Get Social: Central Europe Highlights이 상품에 대한 (143)개 이상의 리뷰상품 웹사이트 보기

Delve Deep: Vietnam & Cambodia이 상품에 대한 (23)개 이상의 리뷰상품 웹사이트 보기Locations of stay and transportation was all very well managed and nicely curated.

Play & Pause: Epic European이 상품에 대한 (83)개 이상의 리뷰상품 웹사이트 보기

Delve Deep: Italy이 상품에 대한 (109)개 이상의 리뷰상품 웹사이트 보기Overall, the tour had a range of great inclusions and optional activities. All the hotels were clean and had the necessities. The itinerary hadn't been updated so most travellers were a bit...자세히 읽기

Get Social: Central & Eastern Europe이 상품에 대한 (174)개 이상의 리뷰상품 웹사이트 보기The cost of the trip was reduced prior to start and I was not reimbursed for the additional cost I payed vs others on the trip or for our downgraded accommodations.

Feefo 리뷰는 어떻게 수집되나요?

누가 Feefo 리뷰를 남길 수 있나요?

리뷰 확인 방법은 무엇인가요?

가짜 리뷰는 어떻게 처리하나요?