Topdeck was great, although the app stopped working mid-way through our tour, meaning we couldn’t book activities through the app. However, our amazing tour guide, Monika, worked around this bump and...
Marion the tour leader was fantastic on the tour, she is extremely friendly, easy to talk to and extremely helpful.
Feedback Team
Topdeck Travel
6 months ago
Thank you so much for taking the time to share your review. We’re thrilled to hear that your Trip Leader, made such a positive impact - friendly, approachable, and super helpful. She really does go the extra mile and it’s great to know it made a difference to your trip.
However we’re sorry to hear that some aspects of the trip didn’t quite meet your expectations. In Japan, the bullet train is the fastest and most efficient way to travel between cities, allowing you to spend more time exploring each destination rather than in transit.
We also appreciate your comments regarding the Suite cards, included dinners, and hotel experiences. Feedback like yours helps us continually refine our trips, and we’ll take your suggestions on board for future itineraries. We’re pleased to note that the itinerary went ahead as scheduled, exactly as outlined in the itinerary and trip notes on our website
Overall, we hope you were able to take home many fantastic memories and enjoyed the highlights of your journey exploring Japan!
The quality of service across the board was impressive.
It was easy to book, we were followed up later to ensure we had the best deal prior to making the final payment (reassuringly we already had...
Very well done. Well organised from start to finish. Everyone was included and there was a good range of activities to take part in.
제품 리뷰
구매일: 11/09/2025
0
공유
TB
Tori Brandrick
Feefo 인증됨
AUS
7 months ago
Topdeck Travel에 대한 Tori Brandrick의 의견:
Can’t fault anything
제품 리뷰
구매일: 03/09/2025
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
7 months ago
Not enough time polishing up the quality of tour’s and services. Too much effort spent on writing smart *** one liners on social media.
Feedback Team
Topdeck Travel
7 months ago
Thank you for taking the time to write your review. We’re sorry to hear the trip didn’t meet your expectations.
Our itineraries are carefully designed to give a great balance of comfort, experiences, and smooth travel. Weather disruptions are unfortunately beyond our control, but we always prioritise customer safety and comfort - in this case, arranging hotel accommodation and ferry adjustments at no extra cost.
We choose our hotels for location and convenience: Athens and Mykonos are central, Paros is a short walk from the main center, and Santorini has easy access to the Caldera and Fira.
Rest assured we have passed on your feedback to our teams, thank you again for sharing!
Topdeck’s the small-group travel company that gives you more of what you really want. More choice. More freedom. More inclusions. More must-see sights. More insider experiences. More moments that matter to you. Take your pick of our Europe, Asia, New Zealand and Middle East trips for those aged 18-32 – and get ready for an adventure that’s packed with more of everything.
Topdeck’s the small-group travel company that gives you more of what you really want. More choice. More freedom. More inclusions. More must-see sights. More insider experiences. More moments that matter to you. Take your pick of our Europe, Asia, New Zealand and Middle East trips for those aged 18-32 – and get ready for an adventure that’s packed with more of everything.