Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Tomato Travel 리뷰

신뢰할 수 있는 고객

Feefo 인증됨

7 years ago

Would use Tomato Travel again

Well planned and organised. Tour guide knowlegable, friendly and extremely efficient. She went out of her way to ensure we knew what to do with and without her. - She even rang us the evening before ...

자세히 읽기

Amy Robinson

Tomato Travel

7 years ago

Thank you for your comments and feedback. We will use your feedback and comments in the future to improve, change and update our products in the future. We are glad that you enjoyed your trip and we will look into the first point you made. As for optional programs we are sorry we did not highlight the fact that you need to book in Australia before you leave. We hope someday we can help you plan your next trip through us directly to Japan or other countries in Asia. Thank you.

제품 리뷰

구매일: 14/04/2019

0

SP

Steven Gregory O'Brien, Linda Maree Pell

Feefo 인증됨

7 years ago

Tomato Travel에 대한 Steven Gregory O'Brien, Linda Maree Pell의 의견:

good overview tour

yes would recommend and use again hotels above average tour guide very good well designed tour could benefit from a little tweaking

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments. We appreciate all of our customers feedback and comments and we will use these to improve, change or update our products in the future. We are glad that you enjoyed your tour and we hope we can help you in the future to plan your next trip to Japan or other countries in Asia.

제품 리뷰

구매일: 05/04/2019

0

WN

William Robert Newnham, Ann Marie Newnham

Feefo 인증됨

7 years ago

Tomato Travel에 대한 William Robert Newnham, Ann Marie Newnham의 의견:

Poor Communication

Tomato did not give us final tour details till about 1 week before departure. Even then I had to phone several times. Their communication was not good. We booked abTokyo day tour and had the same...

자세히 읽기

제품 리뷰

구매일: 05/04/2019

0

SN

SUGHANDTHI RAVI PRABAHAN, RAVI PRABAHAN NADARAJAH

Feefo 인증됨

7 years ago

Tomato Travel에 대한 SUGHANDTHI RAVI PRABAHAN, RAVI PRABAHAN NADARAJAH의 의견:

Very prompt in replying to emails. I received respoñses even outside of business hours. Very polite staff

제품 리뷰

구매일: 14/04/2019

0

PL

Peter Graeme Laud, Janice Margaret Laud

Feefo 인증됨

Kettering, Tasmania

7 years ago

Tomato Travel에 대한 Peter Graeme Laud, Janice Margaret Laud의 의견:

Great trip and excellent value

The trip was great and the guide was excellent. She was friendly, had heaps of knowledge/information and always very pleasant. Anyway of getting this to her? She deserves a lot of credit.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your comments and feedback! We will pass your comments and compliments to your guide for you. We are glad you had a wonderful time in Japan! We hope someday we can help you plan your next holiday to Japan or other countries in Asia. Thank you :)

제품 리뷰

구매일: 15/04/2019

0

RK

Rachel Nicol Laurie, Janet Nicol King

Feefo 인증됨

Melbourne, Australia

7 years ago

Tomato Travel에 대한 Rachel Nicol Laurie, Janet Nicol King의 의견:

An outstanding holiday leaving us with great memories

Overall, the trip and the service were exceptional. The itinerary was outstanding but a couple of the hotels were less than ordinary which caused us to rate Tomato with only four. We would use this...

자세히 읽기

제품 리뷰

구매일: 12/04/2019

0

LB

Lothar Bender, Christine Carolyn Bender

Feefo 인증됨

7 years ago

Tomato Travel에 대한 Lothar Bender, Christine Carolyn Bender의 의견:

Cost effective tour. Missed out higher rating on a couple of hotels, which were below standard.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback. We appreciate all of our customers feedback and comments. We are glad you enjoyed your time on this tour and we hope someday we can help you plan your next trip to Japan or other countries in Asia.

구매일: 07/04/2019

0

MN

Marita N

Feefo 인증됨

Melbourne

7 years ago

Tomato Travel에 대한 Marita N의 의견:

Once in Japan, fantastic

Initially the booking experience via a webjet deal, was like booking into a void. There was very little communication and I didn’t get the final itinerary until about three weeks before our trip, and...

자세히 읽기

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback! We really appreciate all of our customers feedback and comments. We are working to improve our communication and customer service to make sure our customers receive some preliminary documents before they receive their final documents 2-3 weeks before departure. We are sorry for the inconvenience and we hope someday we can help you plan your next trip to Japan or other countries in Asia.

제품 리뷰

구매일: 19/11/2018

0

신뢰할 수 있는 고객

Feefo 인증됨

7 years ago

Very enjoyable tour

The Guide was great and knowledgeable, the amount of passengers on the tour was just right.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback! We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your time in Japan and we hope that we can help you in the future to plan your next holiday or tour. We have many tours in Japan and other countries in Asia. If you are ever interested in any of our other tours or optional programs please check out our website: www.tomatotravel.com.au

제품 리뷰

구매일: 20/08/2018

0

KA

Karen A

Feefo 인증됨

NSW Australia

7 years ago

Tomato Travel에 대한 Karen A의 의견:

Well organised, easy to contact

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback! We really appreciate all of our customers feedback and comments. We are glad that you enjoyed your trip. We hope someday we can help you plan your next holiday or tour with us. If you are interested in any of our tours or optional programs please check out our website: www.tomatotravel.com.au

제품 리뷰

구매일: 19/11/2018

1

Tomato Travel 리뷰

Discover Japan Fly Qantas 2019이 product의 더 많은 리뷰상품 웹사이트 보기Well paced and very well managed. 9 am starts very civilized!

Discover Japan + Singapore + Hiroshima Extension 2019이 product의 더 많은 리뷰상품 웹사이트 보기well designed tour i would bullet train Hiroshima back to Osaka that was a long day return drive

Japan Golden Route 2019이 product의 더 많은 리뷰상품 웹사이트 보기Very well organised in terms of time management. Good hotels.

Discover Japan Fly Qantas 2019이 product의 더 많은 리뷰상품 웹사이트 보기the tour enabled us to see a lot of Japan. Hotel rooms mostly on the small side but that's the way they do things.

Japan Golden Route With Hiroshima이 product의 더 많은 리뷰상품 웹사이트 보기Great sights, pleasant stay

Discover Japan With Hiroshima Fly Qantas 2019이 product의 더 많은 리뷰상품 웹사이트 보기My son and I toured Japan in November 2018, we had a very enjoyable and professional tour from start to finish. We would highly recommend to anyone else

Feefo 리뷰는 어떻게 수집되나요?

누가 Feefo 리뷰를 남길 수 있나요?

리뷰 확인 방법은 무엇인가요?

가짜 리뷰는 어떻게 처리하나요?