Quick easy service and delivery. Wouldn't mind the clothing popped in paper or bag before wrapped in delivery package, as some parcels come ripped from post, therefore my suggestion would add a bit...
I was disappointed that the cardigan took so long to arrive. Site said 3-5 days. In fact it was not dispatched for 5 days and then took another 5 days to be delivered.
Items came unwrapped, looking faded and of poor quality. it was not clearly stated that I would have to pay the postage to return them, as well as paying to receive them. When I complained, they...
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Braintree Clothing
Thought Clothing
11 years ago
Good Afternoon Wendy,
Thank you for your feedback. I am very sorry to hear your purchases did nto arrive arrive as expected. We will be more than happy to have this additional refund processed for you when the garments are returned. We will be in touch as soon as your refund has been processed by the team. Please get in touch via orders@braintreeclothing.com if we can be any further assistance - the team are always more than happy to help. Best Regards, Abby at Braintree Clothing.
I didn't receive my original item due to an issue with Hermes, their courier. I've had many experiences with Hermes as a courier and as soon as I emailed Braintree's customer services they emailed me...
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.