Happy with this company. Prompt delivery and well packaged. Ring was lovely, delighted with purchase. Nice that I also received a pair of earrings for free.
Unfortunately I was only the pleased...
Ordered 2 rings for my wife. One didn't turn up and Opal quickly sent a replacement. However, she needs to return one if the rings for a different size. She has emailed Opal twice as per the website...
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Customer Service
The Opal
4 years ago
Thank you for your feedback. We replied to both of her emails advising the return process. They may have got delivered in spam/junk folder instead of the inbox.
Diamond stud earrings, I ordered and have not been delivered, you keep asking for a review on an item that has not arrived at all, I will have to raise a dispute with pay pal on this matter
Customer Service
The Opal
4 years ago
I am sorry to hear you have not received your order. We dispatched it on 10th June by Royal Mail. Further, you did not inform us that your order is not delivered. We have refunded the full order amount to original payment method.
제품 리뷰
Customer Service
The Opal
4 years ago
I am sorry to hear you have not received your order. We dispatched it on 10th June by Royal Mail. Further, you did not inform us that your order is not delivered. We have refunded the full order amount to original payment method.
For a selection of silver jewellery that gives you plenty of choice at the same time as exceeding expectations, then look no further than The Opal. Whether your style is plain and traditional or you like the addition of a gemstone to liven up your jewellery look, we have plenty to choose from.
For a selection of silver jewellery that gives you plenty of choice at the same time as exceeding expectations, then look no further than The Opal. Whether your style is plain and traditional or you like the addition of a gemstone to liven up your jewellery look, we have plenty to choose from.