Some confusion or mix up generally for the party over the meeting time in Madrid. On the plus side I asked to fly direct from Edinburgh. Staff helped by suggesting the best connecting flight, to meet...
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Kathryn
The Cultural Experience
9 years ago
Thank you for taking the trouble to write a review. We have had an immediate discussion about the point you raise because we do not want any client to have an uneasy start to their tour. A fix will be put in place to ensure it doesn't happen again. We hope this has not put you off travelling with The Cultural Experience again and thank you again for bringing this to our attention.
Overall an excellent trip, but there were a few service weaknesses which I feel need to be addressed. a) It was peculiar that the local guide expected me to be on the flight from London which I was...
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Kathryn
The Cultural Experience
9 years ago
Thank you for your review. We have already taken steps to address the weaknesses you listed by making contact with our people on the ground in Spain. We will pass on your compliments to Nick and we do hope to see you again on another Cultural Experience Tour.
Well organised in terms of itinerary, hotels and attention to detail and comfort of all attendees. Having such an erudite leader in Tim Cole meant that we not only received the benefit of his...
The itinerary and the information was excellent. Response to problems that emerged was lacking. We were put in smoking rooms when we asked for no smoking. We had rooms where the A/C did not work. ...
I enjoyed my tour with The Cultural Experience. Initial communication and planning amongst the best, travel plans all worked as expected. In country reception great, swift move to hotel etc. Good...
Experts in historical travel providing a programme of worldwide, escorted tours including archaeology, military history and general history, all of which are accompanied by leading historians, academics or senior soldiers.
Experts in historical travel providing a programme of worldwide, escorted tours including archaeology, military history and general history, all of which are accompanied by leading historians, academics or senior soldiers.
