Very high level of personal service. Item was out of stock but they keep me informed until it arrived.
제품 리뷰
구매일: 22/05/2018
0
공유
TC
Trusted Customer
7 years ago
The Blue Space에 대한 Trusted Customer의 의견:
price was good, ordering easy and shipment was quick
구매일: 22/05/2018
0
공유
TC
Trusted Customer
7 years ago
The Blue Space에 대한 Trusted Customer의 의견:
Great online and phone sales.
Very poor delivery and logistics service and no communication when product delayed by 4days
Jacinta
The Blue Space
7 years ago
Good morning Justin,
Thank you for your valued feed back and we are sorry there was a delay in receiving your product.
Following our phone conversation, we are investigating this with our courier company as they did not make us aware of the delay in delivering your products so we will make sure this communication is improved moving forward. Thanks again for your feed back, it has helped us improve our processes.
Please do not hesitate to contact me on 02 9674 1000 if I can help with anything at all.
Kind Regards,
Jacinta
General Manager Customer Experience
제품 리뷰
구매일: 17/05/2018
0
공유
TC
Trusted Customer
7 years ago
The Blue Space에 대한 Trusted Customer의 의견:
I have not yet received the product I purchased more than a week ago and you are asking me for my feedback on my satisfaction with the service?
Jacinta
The Blue Space
7 years ago
Good morning Aleksandar,
Thank you for your valued feed back and we are sorry you received a feed back request from us before your tap arrived.
I rang and left a message for you with my details, I am pleased your product was delivered last week. When I followed this up with the courier company they advised there was attempted delivery and it has now been successfully delivered to you. If I can help with anything at all please do not hesitate to contact me on 02 9674 1000.
Kind Regards,
Jacinta
General Manager Customer Experience
구매일: 18/05/2018
0
공유
TC
Trusted Customer
7 years ago
The Blue Space에 대한 Trusted Customer의 의견:
One problem, asking for feedback 2 days before I received the product.
The Blue Space changes the way we renovate, allowing Australians to purchase not just individual items, but complete stylised bathrooms all at the click of the button.
The Blue Space changes the way we renovate, allowing Australians to purchase not just individual items, but complete stylised bathrooms all at the click of the button.
