The service is excellent and signing up could not have been easier.
3
공유
NW
nic Williment
Switchcraft 인증됨
6 years ago
Switchcraft에 대한 nic Williment의 의견:
Easy to use
2
공유
SB
Sylvia Bradbury
Switchcraft 인증됨
6 years ago
Switchcraft에 대한 Sylvia Bradbury의 의견:
yes I would recommend them
2
공유
신뢰할 수 있는 고객
Switchcraft 인증됨
6 years ago
Easy and clear presentation
2
공유
SC
Sylvester Coomber
Switchcraft 인증됨
6 years ago
Switchcraft에 대한 Sylvester Coomber의 의견:
Dead easy switch, Awaiting events
1
공유
신뢰할 수 있는 고객
Switchcraft 인증됨
6 years ago
Switchcraft cares about existing and prospective customers
Outstanding and spot on assistance and ongoing support!!!
2
공유
신뢰할 수 있는 고객
Switchcraft 인증됨
6 years ago
EASY TO SWITCH AND CHEAPER GAS AND ELECTRIC
OF COURSE ,SO EASY TO SWITCH
2
공유
신뢰할 수 있는 고객
Switchcraft 인증됨
6 years ago
Easy to input the information required and very impressive to see the details of the new deal against the old one.
2
공유
RH
Richard Harris
Switchcraft 인증됨
Painswick
6 years ago
Switchcraft에 대한 Richard Harris의 의견:
Not everyone has a mobile telephone number!!!!
I was driven to distraction when I could not confirm details. It transpired I HAD TO PUT IN A MOBILE PHONE NO. and I don't have one. Fortunately my wife came home and I have used hers. My Landline...
자세히 읽기
Petar Lekarski
Switchcraft
6 years ago
Hi Richard,
Thanks for using Switchcraft and for taking the time to leave us a review.
I’m sorry about the issue you had signing up. We ask for a mobile number as this is required by the energy suppliers we work with in order to process a switch.
We can add a landline number to your account separately and pass it on to your new supplier. We’ve now been in touch to arrange this.
If there's anything else we can help with, please do get in touch.
Best wishes,
Petar
RH
Richard Harris
6 years ago
Thankyou for your quick response but I really do think other older users like myself will meet my problem! I do think your procedures need to be a teeny weeny bit more user friendly by the simple expedient of being able to use a landline number or a mobile (or both). I was really stuck trying to understand why I could not complete the initial sign-on procedure.
Having said that, I do look forward to not having to review my energy plans each year. I hadn't, in fact, realised that EDF had made a big increase in my monthly payments a couple of months ago!
2
공유
IW
Ian Michael Warin
Switchcraft 인증됨
6 years ago
Switchcraft에 대한 Ian Michael Warin의 의견:
Do not give enough detail, particularly with regards to cancelling existing arrangements, such as direct debits
