The aquarium was not dispatched within the stated time, but after I contacted I received a reply within 24 hours and received it 24 hours later by express delivery.
As I said before service was good, but unfortunately fish were dead and the rest died a week later so not good. That’s why I write two stars this time.
I won’t be buying from Swell again. Confusion over the postage, delayed also. Not a great system set up for issues with products. Wanted video evidence to return an item…there are better places to...
Services was ok apart from a delivery issue where paid for next day had to chance over the phone as did not ship for two days but was re assured would get it for the weekend which I did thanks Nathan...
I am afraid swell have lost direction which is sad to say orders delayed wrong items sent.
Customer service too slow to respond via email however I was lucky when my brine order was delayed over 5...
