STILL haven't received my order. When you shop off a NZ website you assume shipping in the same country? Guessing not given package is not here. Dispatched 26th April
Sam
Penny Scallan | NZ
6 years ago
Thank you for your feedback, a customer service representative will be in touch via email.
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공유
신뢰할 수 있는 고객
6 years ago
구매일: 02/04/2019
Happy with the product - however it took a long time to arrive. I emailed to get an update on the order and received no response. I rang to get an update on the order and the person I talked to could...
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stuckonyou.com
Penny Scallan | NZ
6 years ago
Thanks for the feedback, We'll be in touch shortly to understand more and resolve this.
After I have purchased, I do not get any confirmation email except the one from PayPal, and email from PayPal to Penny Scallen of my order. Have no communication whether the order been placed or...
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제품 리뷰
0
공유
신뢰할 수 있는 고객
6 years ago
구매일: 20/01/2019
I found it frustrating that there was no tracking code issued to me for my package. I also asked a question to customer service and waited two days for a reply.
Sarah
Penny Scallan | NZ
6 years ago
Thanks for your feedback!
We do apologise for the delay in your initial response at what was such a busy time of the year for us. We are so pleased to hear you love your products though.
제품 리뷰
0
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TC
Trusted Customer
6 years ago
구매일: 10/01/2019
Penny Scallan | NZ에 대한 Trusted Customer의 의견:
The bag is fab, however I ordered the wrong size and emailed them over 4 days ago and haven’t heard back.
stuckonyou.com
Penny Scallan | NZ
6 years ago
Thanks for your feedback!
One of our customer service representatives will be in touch soon.
