We’ve been going to Stephenson for 4 years now, every single time we go the staff are just unreal!
They are so friendly, helpful and really invest their time with you. We never go anywhere else,...
자세히 읽기
Stephensons
Stephensons
3 years ago
It's always a pleasure to see you, too! Thanks for the feedback guys and your custom over the last 4 years, we hope to see you again soon!
Absolute first class service on all counts from 'Live Chat' with Jacqui to delivery within two days given I ordered the glasses on a Saturday and they arrived on Tuesday.
Will certainly check them...
자세히 읽기
Stephensons
Stephensons
3 years ago
Thank you so much for the feedback and kind words, we're thrilled to hear you've had such a great experience with us and that you're pleased with your beer glasses!
We look forward to hearing from you again soon!
I went to Stephenson's as a trusted well-established firm which had the item I wanted (according to the web site) and which I thought would provide good efficient service.
When ordering I relied on...
자세히 읽기
Stephensons
Stephensons
3 years ago
Hi,
Firstly, thank you for taking the time to leave a review, your feedback is important to us.
We are disappointed to hear that you had a negative experience with us, and it’s our understanding that you have spoken to a member of the team regarding the issue. On investigation, we realised that there was an error in the product sizing that was listed on the website, this has since been amended to the correct measurements. As for the additional items that were sent to you, we discovered that it was a result of an incorrect scan from the courier service.
We’re sorry if the wait for your refund caused any inconvenience, but unfortunately, we have no control over the time it takes to process this. 7 days is the norm for these types of transactions and this is the process time the banks set.
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.
