Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Spectrum Travel Insurance 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 3,293개의 리뷰 보기

Christopher

Feefo 인증됨

6 years ago

Spectrum Travel Insurance에 대한 Christopher의 의견:

Criminals with contracts

This company are trying to wiggle out of all COVID-19 claims. Avoid at all cost. Now and in the future

Colin

Feefo 인증됨

6 years ago

Spectrum Travel Insurance에 대한 Colin의 의견:

Abysmal - blanket rejection of any claim due to Covid-19, relying on vague wording in 'industry standard' policy exclusions.

William

Feefo 인증됨

6 years ago

Spectrum Travel Insurance에 대한 William의 의견:

Good cover at a competitive price.

Good policy. Competitive price. Good cover.

Lee

Feefo 인증됨

6 years ago

Spectrum Travel Insurance에 대한 Lee의 의견:

Quick and eady transaction.

Kevin

Feefo 인증됨

6 years ago

Spectrum Travel Insurance에 대한 Kevin의 의견:

Extremely easy to identify the features of the policy to match with personal requirements

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

Quick and easy to do

Good price and easy to apply

Lewis

Feefo 인증됨

6 years ago

Spectrum Travel Insurance에 대한 Lewis의 의견:

Poor Customer Service

When I booked the insurance I noticed that I had entered the wrong year of birth. I immediately emailed them and have had no response apart from this email asking for a review. Priories?

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

easy to book, easy to pay. I just hope we don't need it. and if we do then I can truly rate the service.

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

**********************

Good

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

Unable to produce the correct Policy Document to match the cover purchased

Ive spent hours trying to buy a policy from this Insurer...paid a huge premium for the cover I wanted but repeatedly they send me the incorrect Policy Document detailing a much lower level of cover...

자세히 읽기

TIF Group

Spectrum Travel Insurance

6 years ago

Hi there, Thank you for taking the time to leave a review, my name is Hallie and I'm part of the team at Spectrum. I'm very sorry to hear you've received the wrong policy documents on multiple occasions - and would like to look into why this is. If you could email your policy number, full name, date of birth, postcode and email address to responses@tifgroup.co.uk and we can look into this for you, and resend your documentation. Many thanks, Hallie

신뢰할 수 있는 고객

6 years ago

I have received a totally unapologetic letter from URV (Union Reeiseversicherung AG Complaints Administrator enclosing the correct Policy Document printed in such a way now as to be readable. Unbelievably, they then went on to say that the Policy had to be printed on an A5 document and couldn't be made any larger. Unfortunately I'm unable to reproduce the offending A5 document here, but suffice it to say that I am unable to read it, even using a magnifying glass. So no, I don't want to change my rating of their customer service other than to say that I would give zero stars (to include their Complaints Administration) if that were possible. CANT EVEN BOTHER TO APOLOGISE..they don't deserve to be in business.

리뷰 초대를 받지 못하셨나요?

Feefo 리뷰를 신뢰하는 이유는 무엇인가요?

Feefo에 대해 자세히 알아보기