Discover the world with Southall Travel, one of the UK’s most trusted and popular travel companies.
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4.6
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1,620
253
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2,009
지난 1년 간 점
모두 10,852개의 리뷰 보기
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Feefo 인증됨
2 months ago
Excellent knowledgeable people
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 months ago
Poor service take money that you
Customer service is not very good, there is not friendly chat just take the deposit 😉 and that you very much we like the rest of the amount 3 to 4 days before flight ??????????
Very poor 😢 😞 😕 😔...
자세히 읽기
Monika
Southall Travel
2 months ago
Dear Valued Customer,
We are truly sorry to hear about your recent experience with our customer service. We take all customer feedback very seriously and we regret to hear that your expectations have not been met.
In the meantime, if there's anything specific you'd like assistance with regarding your flight or payment, kindly let us know. We're here to make sure your experience is positive moving forward.
Southall Travel
0
공유
MB
Ms Erleen Catharine Binoj
Feefo 인증됨
2 months ago
0
공유
EM
Ed Maguire
Feefo 인증됨
GBR
2 months ago
Southall Travel에 대한 Ed Maguire의 의견:
1st stop Southall Travel!
Leo was great, offered a highly competitive holiday, with excellent and timely communications and a very professional manner. Highly recommend.
Monika
Southall Travel
2 months ago
Dear Callum,
Thank you so much for your incredible review. We are beyond delighted to hear that Leo provided you with such excellent service. We strive to offer our customers highly competitive holiday packages along with exceptional customer service.
Regards,
Southall Travel
0
공유
JD
John Dsa
Feefo 인증됨
GBR
2 months ago
Southall Travel에 대한 John Dsa의 의견:
I was given exceptional service by all Travel Consultants.
Excellent customer service and all Travel Consultant are very professional and helpful. Prices for air tickets are very reasonable. I always book my air tickets through Southall Travels.
Monika
Southall Travel
2 months ago
Dear Benedicta,
It is very encouraging to hear that our professional travel consultants were able to help you have an effortless experience. We strive to maintain our standard of providing reasonable ticket prices and exceptional service that exceed your expectations.
Regards,
Southall Travel
0
공유
MS
Mr Suresh Sreenivasan
Feefo 인증됨
2 months ago
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 months ago
Good customer service friendly staff
Monika
Southall Travel
2 months ago
Dear Valued Customer,
Thank you for taking the time to provide your feedback. We're glad to hear you had such a good experience with our customer service and staff. It's always beneficial for us to hear what we're doing right, and it's fantastic to know that our team is leaving a positive impact on our valued customers like you.
Regards,
Southall Travel
0
공유
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Feefo 인증됨
2 months ago
Horrendous service
Unprofessional staff cannot get the ticket right in one go always in a hurry to book tickets to accomplish their targets without listening to the customer properly !
Monika
Southall Travel
2 months ago
Dear Valued Customer,
We understand your frustration with the ticket booking process and we sincerely apologize for any inconvenience this may have caused you.
Could you please provide us with more information about your experience so we can prioritize looking into this matter?
According to the interaction you had with our booking system, your issue has already been resolved.
However, if you still have any concerns, please let us know exactly what happened that you deemed unprofessional so we can further investigate the matter.
Regards,
Southall Travel
0
공유
MF
Mr James Fernandes
Feefo 인증됨
GBR
2 months ago
Southall Travel에 대한 Mr James Fernandes의 의견:
Excellent overall service
Gibson
Sr. Travel Consultant
Very professional
Every year tries to give me good price with good flight to Goa
Monika
Southall Travel
2 months ago
Dear Maria,
Thank you for your kind words and acknowledgment. It is a pleasure to serve you each year and help you find the best airfares to Goa. Your satisfaction is our foremost priority and we're glad to know that our efforts meet your expectations.
Regards,
Southall Travel
0
공유
MS
Mr James Sebastion
Feefo 인증됨
GBR
2 months ago
Southall Travel에 대한 Mr James Sebastion의 의견:
Choose Southall
Great customer service from a very competent travel staff at all levels.
Monika
Southall Travel
2 months ago
Dear James,
Thank you for taking the time to reach out and share your thoughts about your recent experience with our travel services. We truly appreciate your kind words about our customer service.
Regards,
Southall Travel
Southall Travel is one of the UK’s most trusted and popular travel companies. For almost 40 years, travellers have been enjoying our fantastic holidays in some of the world most beautiful destinations. Southall Travel is your one-stop shop for holidays, flights, hotels and much more. All our package holidays are ATOL protected, so with Southall Travel, you can rest assured that your holiday is safe in our hands. Visit us at SouthallTravel.co.uk
Southall Travel is one of the UK’s most trusted and popular travel companies. For almost 40 years, travellers have been enjoying our fantastic holidays in some of the world most beautiful destinations. Southall Travel is your one-stop shop for holidays, flights, hotels and much more. All our package holidays are ATOL protected, so with Southall Travel, you can rest assured that your holiday is safe in our hands. Visit us at SouthallTravel.co.uk