Southall Travel 리뷰

Dear Valued Customer, First and foremost, we would like to apologize if our previous conversation led to confusion or disappointment. However, according to our records, our booking agent informed you prior to issuing the ticket that there would be a cancellation fee of 500. The ticket was issued upon receiving your consent. Best Regards,Southall Travel

Dear Lucy, Thank you so much for your thoughtful feedback about our staff and their services. We are incredibly pleased to hear that our team is meeting your expectations and proceeding in a manner consistent with our values — professionalism, listening to our customers, and courteous communication. Regards, Southall travel

Dear Swatantra, We are elated to receive your feedback regarding the ticket booking service. We always strive hard to leave our customers satisfied and it is wonderful to learn that your experience with us was amazing. Regards, Southall Travel

Dear Valued Customer, Thank you for bringing the issue you faced to our attention. We regret any confusion that may have occurred regarding our policy on extended stays. Please note that it is explicitly stated in your invoice, under terms and conditions, that a change fee will not apply for the first change. However, if the rate of the new ticket is higher than what you have already paid, then the difference in fare will apply. Regards,Southall Travel

Dear Marina, We regret to hear about your less than satisfactory experience with our post-purchase customer service. Your feedback, therefore, is highly appreciated as it helps us identify areas of our service where we need to concentrate our improvement efforts. We would like to hear more about your experience. If you could give us details about the issues you had, we would be grateful. You may reply directly to this feedback . Looking forward to your reply and the opportunity to resolve this matter to your satisfaction. Regards, Southall Travel

Dear Valued Customer, We are aware that flight prices fluctuate often and can sometimes be higher compared to other agents. Our prices reflect the real-time fares provided directly by the airlines. This helps us in ensuring the accuracy, authenticity, and competitiveness of our ticket prices. Regards, Southall Travel