Discover the world with Southall Travel, one of the UK’s most trusted and popular travel companies.
서비스
4.6
/5
5
4
3
2
1
1,620
253
35
22
79
2,009
지난 1년 간 점
모두 10,852개의 리뷰 보기
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
No answer
I am trying to call them since morning from India but no answer. Also sent them an email and whats app message but no reply either. Also asked for a callback on website which is 5 seconds turn around...
자세히 읽기
Customer Support Team
Southall Travel
5 years ago
Dear Customer Firstly, please accept our most sincere apologies for your experience for the inconvenience caused We are currently facing a greater number of call volume due to the recent travel ban however as per our records assistance regarding amendment has already been given by our representative We really appreciate your patience and understanding.Once again, please accept our apologies for any inconvenience causedRegards Southall Travel
신뢰할 수 있는 고객
5 years ago
Thank you for contacting me and sorting out my booking. I really appreciate your assistance and attention towards your customers.
0
공유
MA
Mr Mohammed Saleem Azam
Feefo 인증됨
London
5 years ago
Southall Travel에 대한 Mr Mohammed Saleem Azam의 의견:
excellent service
excellent service Sakshi
Customer Support Team
Southall Travel
5 years ago
Dear Customer,Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels.Regards,Southall Travel
0
공유
MU
Mrs Deborah Upsall
Feefo 인증됨
5 years ago
Southall Travel에 대한 Mrs Deborah Upsall의 의견:
Maldives holiday
Booked Maldives holiday for Xmas 2020 only 2 weeks prior to travel, William sorted out everything that we wanted for our holidays, rang back always when said that he would,payment was straight...
자세히 읽기
Customer Support Team
Southall Travel
5 years ago
Dear Mrs.Upsall,
Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels.
Regards,
Southall Travel
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Good service, excellent follow up when timing changed especially Ajay &siva
Very good service and excellent follow up when the flight times changed due to COVID especially Ajay and Siva well done
Customer Support Team
Southall Travel
5 years ago
Dear Customer,Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels.Regards,Southall Travel
0
공유
MI
Mr Imran Nigel Inamdar
Feefo 인증됨
5 years ago
Southall Travel에 대한 Mr Imran Nigel Inamdar의 의견:
Excellent service
Customer Support Team
Southall Travel
5 years ago
Dear Customer,
Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels.
Regards,
Southall Travel
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Very polite and patient
Customer Support Team
Southall Travel
5 years ago
Dear Customer,Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels.Regards,Southall Travel
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Travel to India - booking during COVID lockdown
You could not have asked any more exceptional service as Nash was on the point with booking confirmation and looking out for any immediate flights and also following up instructions from Government...
자세히 읽기
Customer Support Team
Southall Travel
5 years ago
Dear Customer,Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels.Regards,Southall Travel
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Brilliant customer service
Ashish was brilliant. Every time I rang or left a message for him to ring me, he did straight away and answered and clarified everything. I booked 8 tickets and was overall pleased with the service
Customer Support Team
Southall Travel
5 years ago
Dear Customer,
Thank you very much for your kind review. We are delighted to hear you have received great service during a challenging time. We will of course look forward to assisting you with your future travels.
Regards,
Southall Travel
0
공유
MK
Mstr Faaiez Khan
Feefo 인증됨
5 years ago
Southall Travel에 대한 Mstr Faaiez Khan의 의견:
Way expensive
Sothhall are to expensive compared to all othef online companies, they tell the ticket is different then other online perchases but this is not true, just book 10 days before departure so if there is...
자세히 읽기
Customer Support Team
Southall Travel
5 years ago
Dear Mr. Khan,
Thank you for your feedback, and we are sorry to hear you had a negative experience when booking with us.
With regards to your concern around the price discrepancy- we would like to clarify that in this competitive market – all travel agencies for the will secure the lowest possible air fares, however, these are subject to availability at the time of booking and are not guaranteed. The fares rates fluctuations are very frequently,
Please rest assured we provided you with Based on the above criteria, the best available offer at the time of booking, was offered and it was with your due consent that we proceeded to book the flight on your behalf. The booking was processed and confirmed.
Once again, please accept our apologies for any inconvenience caused, and we hope the above helps to clarify any confusion around the airfare rates.
Regards
Southall Travel
0
공유
MG
Mr Adil Ghazanfar
Feefo 인증됨
5 years ago
Southall Travel에 대한 Mr Adil Ghazanfar의 의견:
The staff attended me dudnt know exactly the that how many hrs prior to travel covid test certificate should be. I flown to Pakistan and requirement was 96 hrs prior to flying but he kept saying 72...
자세히 읽기
Customer Support Team
Southall Travel
5 years ago
Dear Customer, Thank you for your feedback, and we are sorry to hear you had a negative experience when booking with us. We take great pride in providing the highest level of customer service, and your feedback has been escalated to the training and development team. Whereas the PCR TEST is concern – we would like to clarify that passengers will be required to present a negative COVID-19 test result carried out and issued within 96 hours prior to their flight departure and you may check the same piece of information on airline website under FAQSWe would also be obliged if you could treat this instance in isolation and render us another opportunity to serve you better.Regards Southall travel
Southall Travel is one of the UK’s most trusted and popular travel companies. For almost 40 years, travellers have been enjoying our fantastic holidays in some of the world most beautiful destinations. Southall Travel is your one-stop shop for holidays, flights, hotels and much more. All our package holidays are ATOL protected, so with Southall Travel, you can rest assured that your holiday is safe in our hands. Visit us at SouthallTravel.co.uk
Southall Travel is one of the UK’s most trusted and popular travel companies. For almost 40 years, travellers have been enjoying our fantastic holidays in some of the world most beautiful destinations. Southall Travel is your one-stop shop for holidays, flights, hotels and much more. All our package holidays are ATOL protected, so with Southall Travel, you can rest assured that your holiday is safe in our hands. Visit us at SouthallTravel.co.uk