Slumbersac US 리뷰

Thank you for such positive feedback. We hope you and your little one continue enjoy many restful nights.

Thank you for taking the time to leave feedback. As you will now know, we have fully refunded your order as UPS have confirmed that they have lost the parcel. All couriers, would ask sufficient time to conduct an enquiry into missing parcels. Our delivery times are stated on the website and can take up to 12 working days in the current climate, coming from Germany. We sincerely apologise that you did not have satisfactory experience on this occasion.

Thank you for taking the time to leave feedback. The shipping option you selected was standard shipping, which is 8-12 business days. We accept that your parcel has now just reached this limit. On checking with UPS, they have advised of delays due to fire conditions in California. We have asked them to provide an update on this and will communicate their response to you as soon as we receive this. Please accept our apologies for any inconvenience caused.

Thank you for taking the time to leave feedback. Your order was dispatched the following morning after you placed your order in the evening. However, coming from Europe, we are at the mercy of the customs authorities. Which is why we advise deliveries can take up to 12 working days which is roughly 2.5 weeks. Checking the tracking details, they state that your order is in fact due for delivery later today. We really hope your grandson loves his new sleeping bag.