Adequate. Food is pre-made, rather than proper cooking although is mostly tasted nice. Chalets hosts didn’t like to clean the chalet and our bedroom wasn’t that clean- old slippers under the bed,...
Thank you for your review. We were of course very concerned to note your comments following your holiday with us. We have contacted our chalet hosts, who were of the belief that you had fully enjoyed your holiday, with no complaints having been notified locally.
Nevertheless, it is our policy to fully investigate all customer complaints received and to provide a full and detailed response. If you would therefore be good enough to contact us at customers@skiworld.co.uk with a more detailed account of your criticisms, we shall ensure that these are looked into and addressed as quickly as possible.
Thank you for your review James. We are of course sorry that you should have found cause for complaint whilst on holiday and we would appreciate the opportunity to address your concerns. If you would like to contact us at customers@skiworld.co.uk with additional details, our customer service team will investigate the issues. Thank you.
제품 리뷰
구매일: 06/04/2024
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Adam
Feefo 인증됨
2 years ago
Skiworld에 대한 Adam의 의견:
As per the direct communications with Ski World there were some issues with the booking experience, especially over the few ski carriage slots available and how it could be handled at the airport...
Skiworld is the largest independent ski specialist and the largest chalet operator in the UK. Skiworld has over 40 years’ experience offering ski holidays in the top snow sure resorts in Europe, US and Canada and is truly a company run by skiers for skiers.
Skiworld is the largest independent ski specialist and the largest chalet operator in the UK. Skiworld has over 40 years’ experience offering ski holidays in the top snow sure resorts in Europe, US and Canada and is truly a company run by skiers for skiers.