Good Afternoon,
Thank you for taking the time to leave a review.
I am very sorry to hear of this matter. Looking at your account you have not been in touch with us directly to help resolve this matter for you, therefore I have passed your details to our Customer Service team who will be in touch with you by the end of the current working day.
If you do require any further help in the meantime, please do not hesitate to contact us by either our online chat service, by freephone 0800 988 0292, or by email at customercare@simplysupplements.co.uk
Once again, please accept our apologies for any disappointment caused.
Kind Regards,
Suzie Hopkins