Simple, affordable funerals to suit you and your budget
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지난 1년 간 점
모두 2,434개의 리뷰 보기
MJ
Mrs Maureen Anne Jones
Feefo 인증됨
4 years ago
Simplicity Cremations에 대한 Mrs Maureen Anne Jones의 의견:
Efficient and Helpful.
Yes everything went well and Nathan was very nice, polite and helpful. Only negative comment is the phone number you continually quote in your paperwork can't get through on!
Sally
Simplicity Cremations
4 years ago
Thank you for taking the time to leave your 5* review. We are happy that our staff were polite and helpful and also note and apologise for the phone issue you experienced. If you would like to get in touch to discuss any concerns, you can contact the Client Relations Team on 0800 731 0655 between the hours of 9.00 a.m. and 5.00 p.m.
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Feefo 인증됨
4 years ago
Very disappointed
Disappointed with service as was told my mothers ashes would be scattered locally but after cremation was informed that it was nearly an hour and a half drive away so ended up having to pay extra £75...
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Sally
Simplicity Cremations
4 years ago
Thank you for taking the time to leave your 3* review. A member of our Client Relations team will be in touch with you shortly to discuss your concerns. Alternatively if you would like to get in touch directly, you can contact the Client Relations Team on 0800 783 7171 between the hours of 9.00 a.m. and 5.00 p.m
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Feefo 인증됨
4 years ago
They gave a full and thorough explanation of the service, which was sufficient for us to feel comfortable and confident in taking it up.
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Feefo 인증됨
4 years ago
Great company to do business with and you get what you want at a fair price
My contact at Simplicity Cremations on the phone was Nathan. He was very patient, informative and friendly. He went through everything I needed to know and clarified a few points I was not sure of....
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Feefo 인증됨
4 years ago
Discussing after numerous blunders
Do what they say they're going to do when they say admit to their own failings an apologise when they,be got it wrong
Sally
Simplicity Cremations
4 years ago
Thank you for your review. I am sorry to see that you are unhappy with the service you have received. A colleague from our Client Relations Team will be in touch with you shortly. Alternatively you can contact them directly on 0800 783 7171, they are available Monday to Friday 9am until 5pm.
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Feefo 인증됨
4 years ago
Good to understand
Yes everything explained well
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Feefo 인증됨
4 years ago
Simple. Easy to do
It was so much easier to sort out over the phone than I thought it would be
Sally
Simplicity Cremations
4 years ago
Thank you for your 4 star review. If you have any concerns you would like to discuss further, please contact our client relations team on 0800 783 7171, they are available between 9am and 5pm Monday to Friday.
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Feefo 인증됨
4 years ago
Very good service
It was all so easy to set up. I am having the basic of basic funerals, so there wasn't much to input. I recieved all the documentation very quickly and now I just pay each month and know that my love...
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Sally
Simplicity Cremations
4 years ago
Thank you for your 4 star review. I was sorry to note that you have had difficulties having your name corrected. If you would like to discuss this further please contact our client relations team on 0800 783 7171, they are available between 9am and 5pm Monday to Friday.
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MV
Mr Roy Wilfred Vince
Feefo 인증됨
4 years ago
Simplicity Cremations에 대한 Mr Roy Wilfred Vince의 의견:
PEACE OF MIND
Arranging a funeral is not as complicated as I would have thought. The whole process was done over the telephone in a short time and now we (my wife and I) . have no fears of leaving behind ...
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MW
Mrs Sandra Beverley Elaine Williams
Feefo 인증됨
pencoed
4 years ago
Simplicity Cremations에 대한 Mrs Sandra Beverley Elaine Williams의 의견:
wonderful. professional advice given without being hurried to respond to questions very informative
