The driver's contract had been cancelled so they did not come and did not let me know this. I only found out when I called the number to ask where they were. I had to use an alternative method.
Shuttle Direct
Shuttle Direct
12 years ago
We are terribly sorry you experienced problems with the transportation services booked through our website.
Our Customer Care department has been advised and will contact you with a direct message to follow up on your complaint. Your feedback has been noted and we are currently investigating the points raised.
As part of our commitment to you, we endeavour to provide a full and personalised response to every issue.
shuttledirect.com IT Department
