A week after taking out the policy on line I still haven't received any kind of documents to prove that I have insurance, either electronically or through the post. They were however one of the...
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Shield Total Insurance
Shield Total Insurance
10 years ago
We apologise for the delay in receiving your documents. We did have a minor processing issue with sending documents for policies taken out at that time.
This has now been corrected and the documents should be with you shortly. We can assure you that your cover is in place and if you have any issues, please do not hesitate to call us.
TC
Trusted Customer
10 years ago
Initial problems quickly resolved with good standard of cover at a very reasonable price
Refreshing that in this day and age you get straight through to speak to a person without pressing numbers, hash keys etc. The lady was extremely helpful and dealt with my issue in minutes
Initial contact was very good, apart from the representative's insistence that there would be no excess on a windscreen claim - I checked several times, as I've never come across this before. This...
I would recommend Shield Insurance this is the 3rd year being with them, we have made changes to our policy and everything was explained I will definitely be using them in the future.Nothing
Had to change our insurance details as we've changed our caravan.
Phoned them to do it, phone call went no problem, but on receiving the new documents, someone at their end didn't / hadn't done it...
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.