I phoned up to cancel my policy within the 14 days and was told that the policy was cancelled and I would get a full refund in a few days, two weeks later I phoned up to ask where my refund was and...
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Shield Total Insurance
Shield Total Insurance
9 years ago
We are sorry you are dissatisfied with our service. We have listened to the original call and can confirm that our team did inform you it could take up to 28 days for any refund to be processed. We understand that this refund has now been made and we hope you have received it.
TC
Trusted Customer
9 years ago
It's not about when I get the refund (but I was told a week) if my policy was cancelled within the 14 days, (which I did) I would get a FULL refund, I have now received a letter saying that the policy has been cancelled and that they are CALCULATING my refund! They say in their response that a refund has been issued(repayment to go back on my debit card) BUT I HAVE NOT RECEIVED ANY REFUND
In December 2015 our Dandy Camper was lost in the Cumbria floods. Their assessor came out, wrote off the Danny, arranged to have it taken away. Shield then paid out 'top dollar'. Totally hassle free....
I made an address change and was charged £20. This is robbery , so I will not be renewing this policy next year
Shield Total Insurance
Shield Total Insurance
9 years ago
We are sorry that you are dissatisfied with this charge. It is a standard administration fee that we must impose where we are required to produce and send new insurance documents.
구매일: 09/04/2017
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신뢰할 수 있는 고객
9 years ago
easy to purchase,would have been 5 stars if i had flood protectiom
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.