Five weeks after making renewal payment, they have still not sent me a Certificate of Insurance or any kind of confirmation, despite clearing my money.
That is the second year that has happened to...
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Jack
Shield Total Insurance
7 years ago
We are very sorry to hear that you have not received the documents we sent. We will send the renewal acceptance 1st class today. There is no need for a pre-paid envelope as there is no need for you to return anything to us.
TC
Trusted Customer
7 years ago
Thank you for sending documents, now received. Still can't understand why this has happened to me two consecutive years, and only on my m/c policy (not my car policy, also with Shield).
very clear and helpful call agent. Ended up with a much better deal than my previous insurer. Now got the policy and the cover seems first class with very reasonable excesses. Overall good service.
Easy to use site with straightforward questions, unlike some sites that ask questions you would have no idea of the answer.
Quote given immediately and accepted.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.