Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Bay Hotels 리뷰 | https://www.feefo.com/reviews/shearings-bay에 대한 고객 서비스 리뷰 | Feefo

모두 17,635개의 리뷰 보기

Dr C Wilson

4 years ago

Bay Hotels에 대한 Dr C Wilson의 의견:

Tell more truth about the service in the hotels. Booking ladies were fine but our stay at the hotel was awful

Emily Abram

Bay Hotels

4 years ago

Thank you for your review. I am pleased that you were happy with the service provided when making your booking however I am sorry that you did not enjoy your stay.

Dr C Wilson

4 years ago

And we have still kit heard from your company with regard to our complaints.

제품 리뷰

Appalling service and poor response to our worries. Room not cleaned ever day, no bath toiletries (unknowing to us TIL we arrived) no heating and bath water running brown!!

Emily Abram

Bay Hotels

4 years ago

I would like to thank you for taking the time and effort to provide your feedback on your stay. I am truly sorry to read of the issues you encountered during your stay and I would like to assure you that this is not typical of the high level of service we usually provide for our guests. I have fed your comments back to the Hotel Manager so that any action necessary can be taken. I do hope we can be of service to you again in the future at some point when I am confident that your faith in our Company can be fully restored.

Dr C Wilson

4 years ago

Well a bottle of wine might have helped the situation

신뢰할 수 있는 고객

4 years ago

Great location. Good room with view of Whitby Abbey. Very friendly and helpful booking service.

제품 리뷰

신뢰할 수 있는 고객

4 years ago

Booked over the phone, simple to do and advisor very professional

Emily Abram

Bay Hotels

4 years ago

Thank you for your 5 star review. Your comments regarding our Holiday Sales Advisor are really appreciated and will be passed to the Holiday Sales Manager for her attention.

신뢰할 수 있는 고객

4 years ago

Thank you, for taking on board my comments, I do appreciate that the maids work very hard and there is a quick turn around on rooms.

제품 리뷰

Staff very good, meals okay, bedroom comfortable but could’ve been cleaner, the paintwork hadn’t seen a duster in some time, the bathroom facilities okay.

Emily Abram

Bay Hotels

4 years ago

Thank for your review. Customer feedback is very important to us and your comments have been taken onboard and will be fed back to the Hotel Manager for review. I do hope you will stay with us again in the future when I am sure we can restore your faith in our Company.

신뢰할 수 있는 고객

4 years ago

We will continue to enjoy our Shearing’s holidays

Mr D Gartshore

Glasgow

4 years ago

Bay Hotels에 대한 Mr D Gartshore의 의견:

Nice hotel easy booking.

Emily Abram

Bay Hotels

4 years ago

Thank you for your 5 star review. I am pleased that you found the booking process to be easy.

Mr D Gartshore

4 years ago

Still not received a reply to my complaint

제품 리뷰

Excellent clean hotel, good food, reception a bit frosty all other staff excellent. Unfortunately the free bottle of wine for booking before end of February did not appear nor did the four free drinks

...

모두 읽기

Emily Abram

Bay Hotels

4 years ago

Thank you for your review. Customer feedback is very important to us and I would like to thank you for taking the time to let us know your views. I can confirm that our Customer Care team did receive your correspondence on the 17th March and an automatic acknowledgement was sent out on the same day. I am sorry that you did not receive this. Please rest assured that our Customer Care team will be in touch in due course.

Mr D Gartshore

4 years ago

Still not received answer to my complaint.

Emily Abram

Bay Hotels

4 years ago

Thank you for your further contact. As stated previously,our CustomerCare teamdid receive your correspondence on the 17th March andthey willrespond to you as soon as possible. We are handling a very high level of bookings at the minute due to the current situation and our Contact Centre and Customer Care teamsare contacting customers who were due to depart on their holidays in April. We will investigate and respond to your complaint as soon as we can; your patience would be greatly appreciated.

Mrs H Scargill

4 years ago

Bay Hotels에 대한 Mrs H Scargill의 의견:

Quick and easy and very friendly operator.

Emily Abram

Bay Hotels

4 years ago

Thank you for your 5 star review. I am pleased that you foundbooking to be quick and easy andour operator to be friendly. Yourkind remarks are really appreciated.

Mrs H Scargill

4 years ago

We are really looking forward to staying again as soon as we can

제품 리뷰

Norbreck hotel is in a superb position - book a sea view room for fabulous views over the North Bay, we upgraded our room which was really comfortable. Great breakfasts and nice dinners with very fri

...

모두 읽기

Emily Abram

Bay Hotels

4 years ago

Thank you for taking the time to review your stay at the Norbreck Hotel in Scarborough. Your lovely comments are appreciated; I do hope we can look forward to welcoming you back again in the future.

Duncan

PRESTON

4 years ago

Bay Hotels에 대한 Duncan의 의견:

Very good.

Emily Abram

Bay Hotels

4 years ago

Thank you for your 4 star review.

제품 리뷰

Mr I Hayward

4 years ago

Bay Hotels에 대한 Mr I Hayward의 의견:

very easy to use and navigate around, will use them again and also recommend to others

Emily Abram

Bay Hotels

4 years ago

Thank you for your 5 star review. I am pleased that you found our website easy to use and navigate around. I will feed this back to our web team. Thank you for taking the time to let us know your views.

제품 리뷰

very helpful and friendly staff, always seemed to be happy. The hotel itself was clean and tidy, altogether a very enjoyable experience.

Emily Abram

Bay Hotels

4 years ago

I would like to thank you for taking the time and effort to review your stay at the Grand Atlantic Hotel in Weston Super Mare. I am pleased that you enjoyed your stay and your lovely comments will be passed on to the Hotel Manager. I do hope we can welcome you back again soon.

Mr C Walters

Princes Risborough

4 years ago

Bay Hotels에 대한 Mr C Walters의 의견:

Answer phones in timely manner

Lynsay Dean

Bay Hotels

4 years ago

Thank you for your review.

제품 리뷰

michael

pontypridd

4 years ago

Bay Hotels에 대한 michael의 의견:

Lovely efficient staff

Emily Abram

Bay Hotels

4 years ago

Thank you for your 5 star review.

제품 리뷰

Mrs M Smith

4 years ago

Bay Hotels에 대한 Mrs M Smith의 의견:

very efficient yes good

Emily Abram

Bay Hotels

4 years ago

Thank you for your review. Customer feedback is very important to us and I would like to thank you for taking the time to let us know your views.

리뷰 초대를 받지 못하셨나요?

Bay Hotels 관^련 정^보

Bay Hotels are about warmth, hospitality, live entertainment and all-round great value. Our 30 hotels can be find in price locations in some of Britain’s best-loved resorts, from the rugged beauty of Scotland, to traditional seaside resorts like Blackpool and Torquay and many more besides. Our hotels are Hospitality Assured accredited, we’ve won the Award for Best Employment Practice from Excellence Through People, and we’re certified Investors in People. Many of our hotels have been awarded a TripAdvisor Certificate of Excellence. We have also been shortlisted for several prestigious industry awards.

모두 읽기

0844 824 6351 or 01942 244246

Bay Hotels, Shearings Leisure Group, Waterside House, Waterside Drive, Wigan Pier Business Park, Wigan, Lancashire, WN3 5AZ, United Kingdom

$Ilfracombe, Bay Dilkhusa Grand Hotel$

모든 미디어 보기 (41)

Feefo 리뷰를 신뢰하는 이유는 무엇인가요?

Feefo에 대해 자세히 알아보기

Bay Hotels 리뷰

Bournemouth, The Savoy HotelAppalling service and poor response to our worries. Room not cleaned ever day, no bath toiletries (unknowing to us TIL we arrived) no heating and bat...이 상품에 대한 (22)개 이상의 리뷰상품 웹사이트 보기

Whitby, Bay Royal HotelGreat service, good choice of food and free drink vouchers. Good location.이 상품에 대한 (15)개 이상의 리뷰상품 웹사이트 보기

Oban, Bay Great Western HotelStaff very good, meals okay, bedroom comfortable but could’ve been cleaner, the paintwork hadn’t seen a duster in some time, the bathroom facilities o...이 상품에 대한 (6)개 이상의 리뷰상품 웹사이트 보기

Scarborough, Bay New Southlands HotelExcellent clean hotel, good food, reception a bit frosty all other staff excellent. Unfortunately the free bottle of wine for booking before end of Fe...이 상품에 대한 (194)개 이상의 리뷰상품 웹사이트 보기

Scarborough, Bay Norbreck HotelNorbreck hotel is in a superb position - book a sea view room for fabulous views over the North Bay, we upgraded our room which was really comfortable...이 상품에 대한 (15)개 이상의 리뷰상품 웹사이트 보기

County Durham, Bay Eden Arms HotelEnjoyed my stay & Good staf.이 상품에 대한 (16)개 이상의 리뷰상품 웹사이트 보기

Weston-super-Mare, The Grand Atlantic Hotelvery helpful and friendly staff, always seemed to be happy. The hotel itself was clean and tidy, altogether a very enjoyable experience....이 상품에 대한 (6)개 이상의 리뷰상품 웹사이트 보기

Sandown, IOW, Bay Broadway Park HotelGreat value, food OK enjoyable entertainment이 상품에 대한 (24)개 이상의 리뷰상품 웹사이트 보기

Exmouth, Bay Grand Hotelnice location ,hotel in need of an upgrade이 상품에 대한 (35)개 이상의 리뷰상품 웹사이트 보기

Feefo 리뷰는 어떻게 수집되나요?

누가 Feefo 리뷰를 남길 수 있나요?

리뷰 확인 방법은 무엇인가요?

가짜 리뷰는 어떻게 처리하나요?