You could TRY getting the name right when addressing the parcel - it was nearly rejected and returned undelivered because the name was wrong!
Clare - Help Team
Sewing Street
5 years ago
Good afternoon,
Thank you for your feedback regarding our service.
We are sorry to hear that the parcel was incorrectly address and was almost returned as undelivered due to this. However, looking at the notes on your account we can see that this order was placed by yourself online and therefore it would have been the customer's responsibility to make sure that your name and address were correct at the time of purchase. Unfortunately, we are unable to take any responsibility for this mistake.If you require any further assistance, please do not hesitate to contact us on 0800 6444 655 or email us at help@jewellerymaker.com.
Thanks,
Clare W - Help Team
www.jewellerymaker.com
Would definitely purchase other items and have already recommend ed to friends.
Love watching Debbie Shore who fills me with inspiration and is my all time favourite.🤗.
This the first item I have bought and I know it difficult at the present time but I'm not going to be buying again the whole thing was a mistake the item was good but the time it took to receive the...
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Clare - Help Team
Sewing Street
5 years ago
Good afternoon,
Thank you for your feedback regarding our service.
We're sorry to hear that you were disappointed with the amount of time it took this order to be delivered to you and we do apologise for any inconvenience this may have caused you. Unfortunately during the pandemic we have been experiencing some delays in orders being delivered due to both ourselves and our shipping agents not being able to operate at their full capacity, which we understand is disappointing. We will certainly make sure that your feedback is passed along to the relevant department.If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@sewingstreet.com.
Thanks,
Clare W - Help Team
www.sewingstreet.com
Watch live demonstrations from our sewing and yarn craft experts every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop all your sewing and yarn craft supplies on our website and join the Sewing Street Fans community on Facebook.
Watch live demonstrations from our sewing and yarn craft experts every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop all your sewing and yarn craft supplies on our website and join the Sewing Street Fans community on Facebook.