Placed an order for 3 heavy duty trollies for work. Received but all the wrong sizes! I made contact with customer service who were very good at responding but I was asked to take a photograph of...
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The Customer Service Team
Seton
8 years ago
Thank you for taking the time to send us your feedback. We are very sorry to hear that things did not go to plan with your order. We understand from your feedback that there appears to have been some misunderstanding in the first instance and then from our records, we can see that a collection and replacements were arranged. This was then followed up to confirm everything was ok for you. It appears that as these come directly from the manufacturer there may have been some confusion initially in terms of what had physically been sent. Please accept our sincere apologies for any inconvenience, and thank you for having allowed us to put this right.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.