I ordered a replacement fire and co smoke alarm but on opening the parcel found a different alarm to what I had ordered. I then needed to contact the company to find out why. After two days I was...
자세히 읽기
alexpure
Seton
8 years ago
Hello Mr Dunn
Please accept our apologies regarding your recent order it seems that the image shown was not up to date and this has now been flagged to the web team who will ensure this is corrected as soon as possible.
We can confirm that the item we despatched to you has been received back and the credit went back to you on 22nd Feb.
Our apologies for any inconvenience this has caused you.
Kind regards
Seton Customer Service Team
구매일: 13/02/2018
0
공유
TC
Trusted Customer
8 years ago
Seton에 대한 Trusted Customer의 의견:
My order was only half complete When it arrived. I contacted customer services and did not receive a response. Still working on the full order delivery
alexpure
Seton
8 years ago
Hello Matthew
Thank you for feeding back to us regarding your recent order and I understand our customer service team have been in touch to resolve the issue.
Please accept our apology for the delay and any inconvenience caused to you.
Kind regards
Seton Customer Services
제품 리뷰
구매일: 15/02/2018
0
공유
신뢰할 수 있는 고객
8 years ago
Exactly what I wanted and within 72 hours
구매일: 13/02/2018
0
공유
TC
Trusted Customer
8 years ago
Seton에 대한 Trusted Customer의 의견:
They provided 3 delivery dates and where 3 days later than originally agreed. Also the sales staff suggested I had lied about the previous conversations we had had regarding the delivery dates.
alexpure
Seton
8 years ago
Hello Mr Leah
Please accept our apologies for the late delivery it seems that your order due to the size of the items was despatched on a pallet
and not our normal next day carrier.
As part of our investigation we have had the call recording reviewed and are sure it was not the advisers intention to make you feel this way. We value our customers and would like to assure you that would never wish to give you this impression.
Again please accept our apologies for any inconvenience caused and we look forward to exceeding your expectations next time.
Very quick delivery, easy to use website what more could you ask for. The cutters I bought are what I have been using at work for the past sixteen years and having to change jobs I needed to find the...
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제품 리뷰
구매일: 06/02/2018
0
공유
신뢰할 수 있는 고객
8 years ago
Delivery swift and product well described and perfect for job required, however the one end was bent and arrived damaged even though it seemed adequately packaged. As the item had to be cut to fit it...
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
