Bill was fantastic. Really helpful and found me a great price.
Katie
Santa's Lapland
4 months ago
HI there,
We appreciate you taking your time to leave this lovely feedback, it's always great to hear how helpful our advisors are, i will be sure to pass this on.
Thank you! - Katie
2nd time booking 1st trip was special have no doubt this will be equally magical Hattie Hofton was really helpful and informative
Atlanta
Santa's Lapland
4 months ago
Thank you for your feedback! It’s wonderful to hear that your first trip was special and that Hattie was so helpful with your second booking. We’re sure this trip will be just as magical! - Atlanta
Those who I spoke with over the phone were polite, friendly, informative. Everything explained to me that I needed to know. I am looking forward to the trip and I hope it is everything it looks to be.
Atlanta
Santa's Lapland
4 months ago
Thanks for your kind words! We’re so happy to hear that you had such a positive experience with our customer service. We hope your trip exceeds all expectations! - Atlanta
Leah went above and beyond to talk me through all of the options and to ensure that we got the trip of a lifetime that we wished for. She was patient with all of my questions and answered everything...
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Atlanta
Santa's Lapland
4 months ago
Thank you for sharing your experience! It’s wonderful to hear that Leah went above and beyond to help you. We’re so glad she provided all the details you needed to plan your dream trip! - Atlanta
Booking was easy once the initial hiccup of getting a quote was sorted. Alice was very knowledgeable . She had first hand experience of the hotel , resort and package . She answered lots of questions.
Atlanta
Santa's Lapland
4 months ago
Thank you for your feedback! We're happy to hear that Alice was so helpful and knowledgeable. It’s great to know that booking was easy after the initial hiccup. We're glad you had a positive experience with the staff and all your questions were answered! - Atlanta
The web site is informative, easy to navigate, has lots of useful advice and plenty of options.
When I rang with a couple of queries I was offered ( without me asking) to have a ‘hold’ put on the...
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Atlanta
Santa's Lapland
4 months ago
Thanks for sharing your experience! It sounds like everything went smoothly and efficiently. We’re glad to hear you had such a positive experience with the website, the customer service, and the process overall. - Atlanta
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
