Hi there, we’re really sorry your order was delayed in transit. Your parcel was dispatched promptly from our side, however unfortunately Royal Mail experienced delays during delivery.
We completely understand how frustrating this is, particularly when waiting for an order and we appreciate your feedback. If there’s anything further we can do to assist, please do feel free to contact our team directly.
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1 day ago
I received a prompt refund, thanksx
The issue with delivery was Royal Mail.
Service from royal equestrian has been brilliant, 👍
