Requesting a cabin not on car deck resulted in a car deck cabin being offer
Poor booking service, wrong details given and generally unhelpful and did not call back when they said they would.
0
공유
JG
John Griffiths
Feefo 인증됨
GBR
17 hours ago
ROL Cruise에 대한 John Griffiths의 의견:
Excellent customer service
Extremely helpful and efficient
0
공유
YW
Yvonne Wright
Feefo 인증됨
19 hours ago
ROL Cruise에 대한 Yvonne Wright의 의견:
Great service
Accommodating
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 day ago
Helpful
Helpful and easy
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are pleased to hear that the agent was helpful and the booking process was easy. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 day ago
Excellent service from Olly(?) in organising our Finland/Norway trip.
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are delighted to hear that Olly provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
공유
JL
John Lee
Feefo 인증됨
GBR
2 days ago
ROL Cruise에 대한 John Lee의 의견:
Having to change dates shouldn't cost ££££for a loyal customer
Very good service always very helpful, but as a loyal customer i don't think they are willing to give something back for being loyal
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are pleased to hear that you find our agents very helpful. Please be assured that your feedback will be passed to our sales team. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
공유
BF
Barbara Fox
Feefo 인증됨
GBR
3 days ago
ROL Cruise에 대한 Barbara Fox의 의견:
Would recommend ROL for the reasons given above
Very good. Very helpful pleasant staff.
Megan Hammond
ROL Cruise
2 days ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you would recommend us and that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
공유
TJ
Timothy Jayes
Feefo 인증됨
GBR
9 days ago
ROL Cruise에 대한 Timothy Jayes의 의견:
Fast and efficient service
It’s easy to contact ROL, I had an issue with a cruise I had booked and wanted to move. ROL associate sorted it for me in very quick time.
Megan Hammond
ROL Cruise
8 days ago
Thank you for your review, we are so pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
10 days ago
Magic
Excellent
Megan Hammond
ROL Cruise
10 days ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
공유
JA
James
Feefo 인증됨
12 days ago
ROL Cruise에 대한 James의 의견:
Great service
Knowledgeable about the cruise and options. Quick to respond to requests. Better price than other agents. Ability to use discount from previous cruises. Clearly understood my requirements.
Megan Hammond
ROL Cruise
11 days ago
Thank you for your lovely review, we are so pleased to hear that our agents provided great service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
