Your Initial Response was very good and the representative was pleasant and helpful. He brought good examples of material that were available for the awning, and large samples of the three fabrics I...
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Jamie Pugh
Roché Awnings
9 years ago
Thank you for the review Diana. I'm so sorry to hear that you had an issue with the installation on your awning. I can understand how our internal lack of communication could have been frustrating for you. I will definitely pass on your feedback to our Customer Service Manager to review.
From the initial enquiry through to the final fitting, it was a seamless service. I had hoped for such as it was an expensive awning but it surpassed my expectations. Thank you Roche.
Would happily...
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Jamie Pugh
Roché Awnings
9 years ago
Thank you so much for the review. I'm glad to hear that your Markilux awning is working so well.
Roche' service has been tremendous from our first enquiry, through ordering, delivery and installation. Our only regret is that we did not install a Markilux awning earlier
Jamie Pugh
Roché Awnings
9 years ago
Thank you for the kind review Vincent. I'll be sure to pass on your feedback to our partners at Markilux.
On time, on budget, We shall enjoy it when the sun comes out!
Great product. It replaced another that we had but the full cassette and the muted colour of the casing is just superb.
Jamie Pugh
Roché Awnings
9 years ago
Thank you for the kind review Neville. Hopefully the sun will come out soon and give you more time to enjoy it!
The product is excellent and the engineers were efficient and charming.. even though we slight difficulty with the paint finish on the mounting brackets
Jamie Pugh
Roché Awnings
9 years ago
Thank you for the review. Glad we were able to sort out the paint issue for you. Hopefully you will be able to enjoy your Markilux awning even more this summer!
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK..
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK..
