A great company to deal with, very straightforward and no pressure
Stephanie
Roché Awnings
6 years ago
Thank you for your wonderful review! We never pressure our customers into buying from us. We are simply here to provide great advice and let the product speak for itself.
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Stephanie
Roché Awnings
6 years ago
Thank you for your review of the Markilux 8800 Conservatory Awning. I'm glad that you are happy with it and that it's doing it's job for you.
Extremely knowledgable and friendly sales service, no agenda, just sound advice
Installation engineers professional and efficient
Hard to beat
Stephanie
Roché Awnings
7 years ago
Thank you for your kind review. We pride ourselves on providing a friendly service and advice which is unique to your requirements. Our main goal is to keep the process efficient and stress free for all of our customers.
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Stephanie
Roché Awnings
7 years ago
Thank you for your excellent review of our Markilux MX-3 patio awning. I'm happy to hear that you are enjoying using it so far and I hope that you continue to do so for many years to come!
The blind and the awning look just great. The fitting process was fantastic as they were installed incredibly neatly and caused no damage or unsightly cabling.
Stephanie
Roché Awnings
7 years ago
Thank you for your review. I'm very happy to hear that the whole process was to your satisfaction and that you are pleased with the outcome.
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Stephanie
Roché Awnings
7 years ago
Thank you for your five star review of the Markilux MX-3 patio awning. I'm glad to hear that you are enjoying the product so far. Our awnings are made with only the highest quality materials. This, along with the 5 year product and workmanship guarantee, helps to provide many years of trouble free protection.
This is an excellent service with a can do approach, putting our minds at rest from excellent advice about the correct product to be installed, and installed efficiently.
Stephanie
Roché Awnings
7 years ago
Thank you so much for such a wonderful review! We are always more than happy to offer advise from the office and with a site survey we can suggest the best option for you. It's great to hear that the installation also went smoothly and we appreciate your recommendation.
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Stephanie
Roché Awnings
7 years ago
Thank you for your review of our Markilux MX-3 patio awning. It's great to hear that you love it as much as we do!
Great range of products and fantastic survey and fitting team.
Stephanie
Roché Awnings
7 years ago
Thank you for your review. It's great to hear that you received fantastic service from us. The surveyor and engineers who attended will be very happy to hear this.
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Stephanie
Roché Awnings
7 years ago
Thank you for your review of the Markilux 6000 patio awning. We only work with market leading German designers which means every product is made with only the highest quality materials to give you the best possible quality!
구매일: 01/07/2019
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Feefo 인증됨
7 years ago
Awning installed well, quickly and professionally. Arrival time was not clear. phoned the office who said they'd get the installers to give me a better ETA, but no call.
Stephanie
Roché Awnings
7 years ago
Thank you for your review. I'm pleased to hear that the installation went well for you and that the engineers were efficient and professional. Although we do provide an arrival time, our engineers are sometimes held up due to traffic. We have taken your comment on board and are making sure that the engineers call ahead if they think they will be running behind.
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Stephanie
Roché Awnings
7 years ago
Thank you for your five star review of the Markilux 830 drop arm awning. Our fabric is coated with a special formula developed to create a self-cleaning effect as well as providing protection against rain, light and fluctuations in temperature. This gives our awnings incredible longevity and will provide many years of use.
Initial survey was excellent - constructive and helpful. Quote took a little longer coming than promised. Delivery arrangements were poorly done: Roche made assumptions about my availability rather...
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Stephanie
Roché Awnings
7 years ago
Hi Carole, Thank you for taking the time to leave a review. We make sure to listen to our customers and use your comments to improve as a company. We now have an additional member of staff in our estimating department to make sure we get our quotations out as soon as possible. We now ask for customers availability when we take orders and make sure to work around this. I am glad to hear that the engineers were efficient but it is disappointing to hear that one did not say goodbye. This has been addressed with the engineer in question as it is certainly not behaviour we at Roché approve of. Hopefully the overall service was to your satisfaction and we hope you will let us show you our improvements in the future.
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Stephanie
Roché Awnings
7 years ago
Thank you for your review of our Markilux 990 patio awning. Being custom manufactured, we can make sure that any awning is the perfect size for your requirements. If you would like advice on having the wall switch as well as the remote control please do get in touch with our office where we will be happy to help with this.
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.
