We have had two holidays with Riviera, one a tour of Sicily and the other a river cruise on the Nile. Both have been very well organised with good accommodation and excellent guides.
I cannot see where you think I have submitted a wrong number. There were very small things that would not have been a problem for younger people and I have scored them less than 10. If you prefer...
The arrangements for the tour were very well organised. However, the coaching time was excessive and many journeys were not enjoyable because of long distances and uninspiring visits to too many...
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Nicole - Customer Service Advisor
Riviera Travel
11 years ago
We're really sorry to hear that you had a number of issues during your stay and that your recent holiday was not at the high standard that we aim to provide. We really appreciate customers spending time to share their holiday experience so that we can make our holidays the best they can be for our clients.
We’re always looking at ways in which we can improve on our clients’ holiday experience, so we’ll be sure to pass your comments on to the appropriate managers, should you wish to discuss the issues raised then please do not hesitate to contact our Customer Services Department at info@rivieratravel.co.uk.
