Some confusion over telephone messaging otherwise good.
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Feefo 인증됨
6 years ago
Fantastic service and great value
Fantastic service and great value. Will be coming back again and recommending them to my friends!
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Feefo 인증됨
6 years ago
Great service for my service!
Excellent service. Gary the tech provided a great video of the car as he checked over it.
I felt really well looked after by Mark and Jordan. Couldnt fault my experience.
The Rolling Stones couldnt...
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BC
Brennan Herriott and co
Feefo 인증됨
6 years ago
Rivervale에 대한 Brennan Herriott and co의 의견:
Excellent service from start to finish.
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MS
Mr Sheehan
Feefo 인증됨
6 years ago
Rivervale에 대한 Mr Sheehan의 의견:
Very professional and well informed
All the time I was kept informed on the service by a video sent to me via my phone this is a great thing . Was all done in good time dropped off at 8.30 am and finished by 1.pm staff very good and...
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MF
Mr Flay
Feefo 인증됨
Henfield
6 years ago
Rivervale에 대한 Mr Flay의 의견:
Excellent service
Car collected and returned at no cost. Good communication throughout the whole day.
Car returned cleaned and hoovered.
All this and cheaper than main Mercedes dealer
Excellent
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MB
Mr Oliver Blackmore
Feefo 인증됨
6 years ago
Rivervale에 대한 Mr Oliver Blackmore의 의견:
Brilliant service, friendly team. Can’t fault them at all
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Feefo 인증됨
6 years ago
I ordered a loan car which was not supplied when my car was picked up which was most inconvenient
Aftersales Feedback
Rivervale
6 years ago
We appreciate your feedback Mr David. I'm glad that I got a chance to speak with you and get an understanding of what happened. This was a rare error on our part, but I'm pleased that we managed to rectify it in the end with delivery of an otherwise successful service for your vehicle.
Kind regards,
Mark McNeil - Aftersales Manager
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RB
Ros Barber
Feefo 인증됨
6 years ago
Rivervale에 대한 Ros Barber의 의견:
Good service
First time trying Rivervale for an MOT - friendly staff, kept me informed, reasonable charges for the work.
Aftersales Feedback
Rivervale
6 years ago
Thank you for your feedback Ms Barber, it's greatly appreciated and we're delighted to hear that you were happy with the service you received on your visit to us. We look forward to welcoming you again on your next visit to Rivervale
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Feefo 인증됨
6 years ago
I won’t be contacted regarding the incident so what's the point of feedback
Everything ok but a cup of water was placed on the central console inside the car leaving a circular wet patch. Why this happened I can only speculate but I expect higher standards please provide an...
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Aftersales Feedback
Rivervale
6 years ago
Thank you for your feedback Mr Townsley. It was good to be able to chat with you on the phone and discuss the incident, I'm very glad that overall you were happy with the service you received and we look forward to welcoming you back on your next visit to Rivervale. Mark McNeil - Aftersales Manager
Our mission is to 'make motoring manageable' thats why we try our best to take away any hassle when it comes to your vehicles, whether you're buying, leasing, managing or servicing.
Our mission is to 'make motoring manageable' thats why we try our best to take away any hassle when it comes to your vehicles, whether you're buying, leasing, managing or servicing.