Love Red Funnel by car - But I came over via Red Jet last night. Just some thoughts:
It was difficult to find out the time's as there was disruption to service. Where's the App? I can find where the...
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구매일: 22/12/2013
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Feefo 인증됨
12 years ago
The boat was very cold
구매일: 22/12/2013
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Feefo 인증됨
12 years ago
Staff always helpful and friendly.
구매일: 22/12/2013
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Feefo 인증됨
12 years ago
Helpful, friendly staff! Makes such a difference. Can't say the same for other ferry routes!
poor heating in pet area.
cracked roof panel letting in water in pet area
dirty seats
dog owners treated like 2nd class passengers yet pay the same fare
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback, we are currently investing £2m on the Red Falcon paying special attention on improving our facilities specially the pet area. Please visit www.redfunnel.co.uk/newlook this will run through our plans to improve these facilities.
Customer Services
Overall very good !!! WHAT I DON'T LIKE IS RECEIVING A FEEDBACK SURVEY FROM YOU AT 0507 in the morning !!! WHICH WOKE ME UP !! VERY UNPROFFESSIONAL considering I didn't ask you to contact ME !!!
The lounge of the Red Falcon was very cold on the 0715 sailing from Cowes on the morning of November 20th. There did not appear to be any heating switched on.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.