Protect your business against the unexpected. Flexible insurance cover for your business needs.
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4.8
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지난 1년 간 점
모두 4,956개의 리뷰 보기
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Feefo 인증됨
13 years ago
Wile I did purchase the insurance offered, I found the number of 'chasing' phone calls…
Wile I did purchase the insurance offered, I found the number of 'chasing' phone calls a little irritating as I had explained on numerous occasions that I was awaiting a second quotation before I...
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Premierline Business Insurance
Premierline
13 years ago
We appreciate you taking the time to feed this back to us, and we are pleased that you are happy with the service you received from our sales officers. We apologise for the issues regarding call backs, and this is something that I will feed back to the team leaders.
Kind Regards
Dora Lee
0
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Feefo 인증됨
13 years ago
No problems
No problems
Premierline Business Insurance
Premierline
13 years ago
Thank you for leaving this positive feedback, we appreciate you taking the time to rate our service.
Kind Regards
Dora Lee
0
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Feefo 인증됨
13 years ago
DEALT WITH LUELLA DARBY VERY HELPFUL AND KEPT HER WORD ON THE TIMES OF CALLING…
DEALT WITH LUELLA DARBY VERY HELPFUL AND KEPT HER WORD ON THE TIMES OF CALLING BACK FELT THE INSURANCE I BOUGHT WAS COMPETIVE WITH OTHER QUOTES WE HAD BUT STILL FELT THE PRICE TO BE A LITTLE HIGH FOR...
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Premierline Business Insurance
Premierline
13 years ago
We are pleased that you were happy with the service you received, and will make sure that Luella and her team leader are informed of your positive comments. Thank you for taking the time to leave this feedback.
Kind Regards
Dora Lee
0
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Feefo 인증됨
13 years ago
Been trying for renual befor end of me policy two weeks and alwayse been told…
Been trying for renual befor end of me policy two weeks and alwayse been told they phone me back but always no joy I had to chace it and still not recieved my renual document yet and have been a...
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Premierline Business Insurance
Premierline
13 years ago
As per our conversation this afternoon I can confirm that I have issued your Renewal Confirmation documents First Class today, so you should receive these in the next couple of days. In regards to the renewal next year, we will endeavour to make this a smoother process for you to renew with us, whilst ensuring that you are happy and everything is in place, and this issue does not arise again.
Kind regards
Mitchell Hayden
2
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Feefo 인증됨
13 years ago
Easy, straightforward renewal process - just what I need!
Easy, straightforward renewal process - just what I need!
Premierline Business Insurance
Premierline
13 years ago
Thank you for taking the time to leave this feedback, we appreciate your comments and will strive to provide an efficient and helpful service throughout your policy year.
Kind Regards
Lee Skidmore
0
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Feefo 인증됨
13 years ago
whilst the service was good i do feel that i was hounded by the amount…
whilst the service was good i do feel that i was hounded by the amount of phone calls i had regarding the rewnewal.
Premierline Business Insurance
Premierline
13 years ago
Thank you for your feedback, I am glad you were happy with the service you received. I am sorry that you felt the amount of calls you received was excessive, I will make sure this isn’t repeated at renewal next year.
Kind Regards
Lee Skidmore
0
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Feefo 인증됨
13 years ago
Requested the full booklet from insurers twice by phone to send to my new tenant.…
Requested the full booklet from insurers twice by phone to send to my new tenant. Booklet never sent to me as requested. Insurance increased in cost substantially from last year when I was insuring...
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Premierline Business Insurance
Premierline
13 years ago
Thank you for your feedback. I have attempted to contact you today to discuss your dissatisfaction without success. We will continue to contact you, or alternatively please do not hesitate to contact a member of our Customer Service Team on 0845 330 1800 to discuss this matter further.
Kind Regards
Lee Skidmore
0
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Feefo 인증됨
13 years ago
Was contacted but unfortunatly did not have time to discuss my renewal, person then phoned…
Was contacted but unfortunatly did not have time to discuss my renewal, person then phoned back at 5pm just as we were locking the door, did not hear any more therefore my policy rolled over at a...
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Premierline Business Insurance
Premierline
13 years ago
Further to our telephone conversation on 9th May 2013, I now hope we have resolved your dissatisfaction with us and happy to continue your insurance with Premierline Direct.
Kind Regards
Barry Ferguson
2
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Feefo 인증됨
13 years ago
Efficient, quick, pleasant, polite = good
Efficient, quick, pleasant, polite = good
Premierline Business Insurance
Premierline
13 years ago
I am glad you were pleased with the service you received from us. Thank you for taking the time to feed this back to us.
Kind Regards
Lee Skidmore
0
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Feefo 인증됨
13 years ago
The verbal quotation given did not match the finance taken and I have made several…
The verbal quotation given did not match the finance taken and I have made several calls to try to sort out the discrepancy
Premierline Business Insurance
Premierline
13 years ago
Further to our telephone conversation on 9th May 2013, you have confirmed that your comments relate to another company and you were happy with the service we have provided you.
Kind Regards
Lee Skidmore
Premierline offer an insurance broker service for UK businesses, to source and arrange insurance solutions to meet their individual needs. We pride ourselves as being a knowledgeable, supportive team who provides all the advice and support you need to help protect your business.
Premierline offer an insurance broker service for UK businesses, to source and arrange insurance solutions to meet their individual needs. We pride ourselves as being a knowledgeable, supportive team who provides all the advice and support you need to help protect your business.